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Dacia Sandero Stepway Chronic Signal Lever Failure

December 8, 2023 2:03 AM145

As we were driving on the highway at night with our 2016 model DACIA SANDERO STEPWAY vehicle, the low beam headlights suddenly turned off and we had to use the high driving headlights to get to a safe area. During this time, we experienced many accident risks. When we investigated, we found that the problem was a chronic signal arm malfunction and that many users around the world were experiencing the same problem. When we contacted the authorized service, they said they would only replace it for a fee. But we want this faulty part due to factory production to be replaced free of charge.

December 11, 2023 8:38 AM (3 days after complaint)

Dear Customer, Regarding your application, our Customer Service Representative will contact you as soon as possible. Best regards, Dacia Customer Service

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