I took my 2023 model Dacia Duster 1.0 TCe to the service because the engine revs were dropping and the car was unresponsive when I pressed the gas pedal. They said there was a fault in one part and repaired it under warranty. However, the same issue occurred again just a week later, so I brought it back to the service. This time, they told me the engine needed to be replaced and asked for maintenance invoices. Since I didn’t have the invoices but offered the service receipts instead, they refused to accept them, canceled my vehicle’s warranty, and returned the car to the Renault Acar Terazidere branch. I had to take the car back with a tow truck. What should I do?
On December 19, 2023, my Dacia Duster vehicle, which was still under warranty, issued a warning about the risk of motor failure. I contacted the Dacia Headquarters, and my car was towed to the authorized service center. A day later, a diagnosis was made, indicating the need to replace 4 injectors an...
Hi, I took my Dacia Duster to AKKAŞ Service in Balıkesir, Turkey, but the situation got worse. On 13.03.2025, my car broke down and had to be towed. The same day, I received it back from the service after paying ₺5,700 for an engine oil change. However, that evening, the car broke down again. I was ...
I regret purchasing my 2022 Dacia Duster 1.3 TCe Journey automatic. The vehicle has been problematic from the start, making noise during gear shifts and vibrating when stopped. I took it for its first service at Antalya Dakik and mentioned these issues, but they dismissed them as 'chronic.' When I b...
My car is a 2023 model Dacia Duster with only 5,000 km on it. On April 18, 2025, at 1:30 PM, I went to the Iğdır Renault Yıldızlar dealership for a service appointment. However, my car was neither connected to a diagnostic system nor lifted—only taken for a test drive. The technician claimed there w...
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