
From Criticism to Praise
Welcome to the heart of the Xolvie platform. All complaints posted to the site are displayed here chronologically, starting with the most recent and going back in time.Complaints in the Spotlight
Velavit Dim Complex Caused Severe Nausea and Stomach Problems

I purchased the Velavit Dim Complex product from Gamze Pharmacy in Balıkesir on two separate occasions. I paid $29 for the first box and $28 for the second box, and both payments were made by credit card. My purchase records are available both at the pharmacy and in your systems. After I started us...
Cannot Send Gift Due To Error Message on WePlay
I have been experiencing an ongoing problem on the WePlay iOS app on my iPhone for over a month. When I try to send gifts, the system does not deduct or use my gold as it should, so I cannot properly send gifts despite having gold in my account. My WePlay account details are as follows: username/ID:...
Litmatch Imposed Short Ban Without Telling User What Went Wrong

My Litmatch account with the username “Can” was banned for one day about two hours ago. I don’t fully understand the reason for this ban, and no explanation has been provided to me. If I did something that violated the platform’s rules, I would like to know what it was so I can avoid repeating it a...
Free Fire Account Placed Under Review Without Explanation
My Free Fire account linked to my Google account, with ID 3072325324, was placed under review today without any warning or stated reason. Because my account is under review, I cannot join groups or squads, and my normal gameplay experience is completely restricted. I do not believe I have violated ...
Sugo App Won’t Let Me Delete My Account on iOS
I want to delete my account on the Sugo app that I use on my iOS device, but the app does not allow me to do so. I follow the steps Settings > Account – Privacy > Delete Account, type “Delete” as requested, and confirm the action, but the account deletion process does not go through and is not appro...
Refund Request From Hint

I am writing regarding an unauthorized charge made by Hint.app to my credit card. On December 13th, 2025, an amount of 44.99 CAD was taken from my credit card for what appears to be an automatic subscription, even though I had only agreed to pay 1 CAD for a single sketch. I was never informed about ...
Riot Support Keeps Saying “Account Not Verified” After Account Theft
On Sunday, November 23, 2025, I received a notification stating that the email address linked to my Riot Games account had been changed, and I realized that my account had been accessed without my permission. I lost access to the account I use to play League of Legends, Valorant, and Wild Rift after...
Riot Games Permanently Banned My LoL Account Without Proper Review

While playing League of Legends on the TR server, my main account with the username bya1#0606 was unfairly banned for cheating on December 13, 2025, even though I have never used any cheats. In an effort to explain the situation, I submitted my system logs to Riot Games as well, but my account still...
eDreams Prime Charged Without Consent - Unauthorized Monthly Fees

I recently discovered that an eDreams Prime subscription was charged to me without my authorization. On 15 October, 15 November and 15 December 2025, amounts of R195 were debited from my account via my FNB card for eDreams Prime, even though I did not knowingly subscribe to this service and did not ...
Dreame L10S Ultra Gen2 Robot Vacuum Repeated Warranty Failures

I bought a Dreame L10S Ultra Gen2 robot vacuum cleaner on 01.04.2025, and about one month after I started using it, it began to cause problems. First, malfunctions occurred in the water discharge and suction system, the mop was leaving the floor wet, and when I checked from the application, it showe...
Sidra Chain Support Not Responding as Verified Account Becomes Inaccessible

I have been using my Sidra Chain account via Google Chrome since 2025, and I have been regularly claiming my tokens. I also completed the KYC process, and my account was verified. Despite this, my account now appears as deactivated, and when I try to log in, it shows the message “could not authorize...
Booking.com Canceled My Confirmed Rome Reservation Due to Renovations

I made a reservation through Booking.com for a property in Rome, Italy called San Lorenzo Flat 2, and my reservation was confirmed by the system. However, shortly afterward, the reservation was canceled on the grounds that the property was undergoing renovations. After this cancellation, Booking onl...
TikTok Forces Authenticator App Verification and Blocks Login

I was able to log into my TikTok account without any issues until December 1. After my device was reset, when I tried to log in again, the system started requiring verification through an authenticator app, and because of this, I can no longer access my account. Since I do not have the QR code, I ca...
Anker Eufy C220 Camera Won’t Power On or Off Properly

Because I was satisfied with my Anker-brand Eufy Security 360-degree infrared night-vision camera, I also purchased the Anker Eufy Security C220 camera through Hepsiburada on March 31, 2025. However, I have been experiencing serious problems with this product since the day I bought it. When I try t...
Grandpashabet Platinum Account Bonus Rights Closed Without Explanation
I have a platinum account at Grandpashabet, and I have always been able to use my deposit and loss bonuses regularly without any interruption. However, for about the last two months, my deposit and loss bonus rights were suddenly closed without any explanation, even though I continued playing on the...
Bershka Sent Wrong Sweater And Delays Full Refund

About three weeks ago, I purchased a boxy fit sweater from Bershka for ₺1,179. However, the product that was sent to me is completely different from the one I ordered in terms of size, color, sex, fit and overall design, so it does not match the product I chose on the website. Last Friday, I contact...
Renault Clio 5 Headlight Condensation After Warranty Expiry

I am the owner of a 2022 model Renault Clio 5 Joy and I would like to report a problem with the right front headlight. A few days ago, after a rainy day, I noticed that there was condensation inside the right front headlight. The vehicle has never had a frontal accident and the headlight has never b...
Viagogo Failed to Refund $253 for Canceled Nikos Vertis Concert Tickets

On October 27, we purchased 2 tickets on Viagogo for a Nikos Vertis concert scheduled in Istanbul on November 27, and we paid about $253 in total. Only one day before the concert, we were notified by a message from Viagogo that the event would not take place. Although the concert was canceled, we ...
Caudalie Vinoperfect Serum Caused Itching, Redness, and Facial Swelling

I am 48 years old, and I purchased Caudalie Vinoperfect serum on December 13 from a store in France, trusting the brand. On the first day after using the product, my face started to itch, and at first I didn’t think it was caused by the serum, so I continued using it. However, the second time I used...
Apple Payment Completed but In-App Purchase Is Missing
On December 17, 2025, at 5:42 PM, I purchased tokens through the Amore app using Apple’s payment system. Although the payment was successfully charged, the tokens were not added to my account. The Apple order/invoice number for this transaction is MVWT0BGV6N. After this incident, I contacted both A...
Paid to Remove OmeTV Ban but Account Is Still Blocked

I have been using the OmeTV app on my iPhone for about three months. Today, because my account was banned, I made a payment through the App Store using my bank card in order to have the ban removed. After completing the payment, I expected my ban to be lifted; however, I saw that the ban was not rem...
1win Casino Freezes Games And Withholds Winnings

I am writing to report ongoing technical issues and serious concerns I have experienced while playing casino games on 1win. On several occasions, around 3–4 December and again yesterday, the games suddenly froze and disconnected in the middle of a round, precisely when I was hitting a big win. Becau...
Amazon Order Not Delivered Despite Promised Date

I placed an order on Amazon on 8 December with a promised delivery date of 17 December to Türkiye. Despite this clear delivery promise, my order has still not been delivered and the information shown to me about the delivery process has been wrong and misleading. I contacted Amazon customer service ...












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