All Complaints

I used a Bolt ride-hailing service on 17 December 2025 at around 13:00 from Kolonnade Mall KFC in Pretoria. I entered the vehicle at the KFC pickup point, placed my power bank and Wi‑Fi router on the back seat, and then briefly got out of the car to wave to my brother so that he could see which vehi...

I made a hotel reservation in Istanbul through the Agoda app for the dates December 19–21, paying a total of $63 USD. I completed the payment with my card through the app, and my reservation number is 607959547. I made the reservation about two days ago. Today, the hotel contacted me and stated tha...

I’ve been a Kuveyt Türk customer for nearly three years and actively use both my personal account and my sole proprietorship (business) account. My accounts are linked to the Kartal Cevizli Branch. As of today, without any prior notice, both my personal and business accounts have been blocked from a...

I purchased an iPhone 16 Pro trusting the Apple brand. Without any impact, drop, liquid contact, or user error, I experienced a screen issue, so I delivered my device to Gürgençler Apple Authorized Service Provider (Ankara Gürgençler Ankamall branch) between December 11–17. My device was accepted fo...

As a long-time Garena Free Fire player, I have become seriously discouraged from the game over the past three weeks due to ongoing issues with bots and panel-based cheating (hacks). In almost every match, I encounter players using cheats, and the game no longer offers a fair competitive environment....

On December 16, even though I did not take any Uber trips, my Garanti Bank card registered in the Uber app received three consecutive authorization charges. Each charge is for $10, and all three transactions are still showing as pending authorizations. There are no trips in the app that correspond t...

I bought a Dyson 3-in-1 air purifier, and I truly regret it. I purchased the device from Dyson Turkey via Hepsiburada on October 22. I honestly do not believe this device actually works as an air purifier. I received technical support multiple times and even had video calls, but I was never convince...

As of yesterday, I’ve been trying to delete my account on the Sugo iOS app, but the process never completes. When I follow the account deletion steps, I repeatedly receive a “data error” message on the screen, and the deletion does not go through. Despite trying nearly 20 times since yesterday, I ha...

Around May 13 or 14, I purchased two perfumes from the Sephora store at İzmir Bornova Forum—one 100 ml Bvlgari Man Wood Essence and one 50 ml Giorgio Armani fragrance. The purchase was made under the name Muhterem Gündüz, and the store should be able to locate my receipt under that name. I paid appr...

I purchased my Dyson V15 Detect Absolute cordless vacuum cleaner on January 13, 2023. Even though the product has not yet reached its third year of use, the battery suddenly failed, despite there being no drops, impacts, or misuse of any kind. The device shows no signs of wear, so having the battery...

My Freecash account has been suspended for about six months without any clear reason being provided, and because of this, I am unable to withdraw the $16.88 balance in my account. I did not perform any actions that violate the rules. I only invited a friend using my referral link. I completed tasks ...

In 2023, I purchased a Dyson V15 vacuum cleaner from a MediaWorld store in Italy. After using the product without any issues for about six months, the brush head stopped working first, and then the vacuuming function also failed. As a result, the device has become almost completely unusable. I rece...

My Uption account has been closed for about one month without any explanation. I was using the account only to receive money sent by a friend from abroad, and after this transaction, my account was completely shut down. Since that date, I have tried to contact Uption many times by phone and by emai...

I placed an order from Amazon Türkiye on 11.12.2025 for a product that was shown as in stock at the time of purchase. However, even after waiting for 7 days, the product was still not shipped, so I contacted customer service to ask about the delay. During this call, I was informed that the product w...

I made a reservation through Agoda for a hotel in the Phuket Patong area for a 43-day stay between December 2 and January 13, paying approximately $875 USD. Even though I paid for this reservation three months ago and have a valid reservation number provided by Agoda, when I went to the hotel to che...

My Dyson V11 cordless vacuum suddenly stopped working and would no longer charge. As a result, I took the device to an authorized service center on December 9, 2025. Since the warranty period had ended, I was informed that the repair would be paid, that the battery needed to be replaced, that there ...

The connection tube of my Dyson vacuum cleaner broke about 10 months ago, and a service request was opened for this issue. At first, I was told that the tube would be replaced; however, the request was later canceled without any notification to me, supposedly because the part was out of stock. After...

I returned a Dyson filter cleaning brush that I purchased from the Dyson website, but even though nearly two months have passed, the $20 refund has still not been credited to my debit card. I sent the product back for return on October 30, 2025, and the fact that this process has dragged on for so l...

Dyson online mağazasından 2022 yılında satın aldığım V12 model süpürgeyi yaklaşık 3 yıldır düzenli olarak kullanıyorum. Son 2–3 aydır hazne ile borunun birleştiği noktada ciddi bir esneme oluştu, neredeyse kırılmak üzere ve bu noktadan hava kaçırdığı için cihazın çekiş gücü belirgin şekilde düştü. A...

I purchased a Dyson V10 cordless stick vacuum through Trendyol in November 2024 and have been using it carefully for about one year. When the suction power started to decrease, I contacted Elektrofoni Maintenance and Repair and shipped the device to them on December 12, 2025. After their inspection...

I purchased an Andi 360° Rotating All-in-One Convertible Car Seat – Escargot directly from Maxi-Cosi’s website on December 3, with delivery to my address in Miami, Florida, USA, under order number MC-87708. The delivery was severely delayed, and because of this delay, I was not able to receive the p...

On December 1, 2025, I placed an order for a children’s clothing item after logging in to my account on H&M’s official website. My payment of $39 was charged to my bank card, but I couldn’t see any information in the system showing that the order was received or confirmed, and I didn’t receive any c...