All Complaints

I purchased a one-time personality test on the website https://personality.co/ for €1.95, believing it to be a single, non-recurring payment. At no point was I clearly informed that I was subscribing to any membership or recurring service, nor did I knowingly consent to such a subscription. Despite ...

I made a hotel reservation on Booking.com for the Hilton Hotel in New York, USA, with a check-in date of 18 April. When I arrived at the hotel, my reservation could not be found in their system, even though I had booked through Booking.com. In addition to the reservation not appearing, the hotel sta...

On April 8, 2026, I purchased a gift card worth $78 from Mango’s official website for a friend’s birthday. Although the payment was successfully charged to my credit card under “iyzico/mango.com.tr,” I did not receive any email related to the gift card. During this process, I contacted customer ser...

I am from India and use the BDG Win website on my mobile phone. On April 8, 2026, I made a deposit of ₹899, but this amount has still not been credited to my BDG Win wallet. For the past two days, I have been contacting BDG Win customer support regarding this issue. Each time, they only tell me tha...

Hello HelloTalk Support Team, I am experiencing an issue with the Voice Room feature on my HelloTalk account. Whenever I try to access Voice Room, the app displays the message: “This feature is not available in your area.” I am currently using HelloTalk in India on a device with the model RMX5101_1...

I would like to return a children’s dress that I purchased through the LCW mobile app, but the “return in store” option is not visible in the application. My order number is 2604072200825. The product was delivered just yesterday, has never been used, and still has its tags attached, yet I am unable...

I was using a Koonami account linked to the email address monzooale***@gmail.com, protected with two-step verification. On the morning of March 14, my phone suddenly shut down and stopped working. Since I had not set up a recovery email, I am now unable to receive any verification codes or complete ...

On March 7, 2026, I purchased a plane ticket through Obilet for an AJet flight scheduled on March 16, 2026, with PNR number 3T7Y5C. For about a month, every time I contacted customer service, I was told that my ticket had been canceled and that I needed to speak with my bank. However, I later found ...

I canceled a Pegasus Airlines flight ticket I had purchased about a month in advance through Obilet for a flight on May 1. During the cancellation process, I was informed that $77 out of the $82 I originally paid would be refunded. I was told that the cancellation was successfully completed and that...

I am writing about a very serious issue with my Free Fire account, which was hacked about three days ago and has left me unable to log in on my Android phone. My account was originally linked to my Gmail, but the hacker changed the linked email address, and since then I have completely lost access t...

While using my Turkcell Advantage 30 package, on March 31, 2026, an additional 120 GB of internet was added to my line as part of the 5G Doubling Internet campaign. At that time, I still had 6 GB remaining in my main package. On the evening of April 3, 2026, at 10:41 PM in Adana/Seyhan, I started d...

I deposited 2,000 INR into my Parimatch account on April 7 at 3:34 PM, but the amount was automatically locked under the “Wheel of Fortune” sports betting bonus. I did not intend to use this bonus, and I did not want my deposited funds to be restricted in this way. As a result, my money is currentl...

While trying to make a standard room reservation at Kuk Hotel through Obilet, I completed a payment with my debit card on April 9, 2026. During the payment process, I received the “payment failed” warning twice in a row. As I was considering trying a third time, I received an email confirming that t...

I am writing again regarding my Free Fire account, which is linked to my Google account and was hacked on August 21, 2025. Since that date, I have not been able to access the account, and it is clear that someone else has taken control of it. Before the hack, I purchased diamonds in 2025 and spent ...

I registered for a new Bacioo account this morning using the email address giux**@gmail.com, and about one hour after registration, I received a ban message without having the chance to use the app even once. The message stated reasons such as suspicious proxy/VPN usage, multiple accounts, inappropr...

On April 9, 2026, I made a deposit of 500 to my Stake account via UPI from my bank. The transaction is marked as successful in my UPI/bank application, and I have the transaction details as proof. However, the amount has not been credited to my Stake account. Despite the payment being completed on ...

I am writing to report an unresolved problem with my Franke countertop stove and to request an urgent solution. The electronic mainboard of the stove broke down, and on 23 September 2025, I paid 7,500 Turkish liras to the authorized service for the replacement of this part. Since then, I have not be...

I am writing regarding an unauthorized charge of 196.71 AED made by PDF Guru to my Payit by FAB account on 10 April 2026 at around 1:00 pm UAE time, related to a web subscription. I am based in Dubai, United Arab Emirates. On Friday, 3 April, I purchased what was clearly presented as a one-week acce...

I deposited 5,000 INR into my Parimatch account, but the amount was deducted from my bank account and has still not been credited to my Parimatch balance. The transaction was made on April 8 at 11:49 PM via UPI from my AU Small Finance Bank account (7702185575@ptsbi), and the transaction/UPI referen...

On March 14, I requested a withdrawal of ₹1000 from the Namaste Teen Patti app via bank transfer to my Indian Bank account. Since that date, the withdrawal has not been credited to my bank account, and inside the app it has been showing the status “already dunned” continuously. It has now been 26 da...

On February 2, I purchased the product “Haustier QQ003-V2 Smart Automatic Pet Feeder (6L)” on Amazon with order number 403-7057120-6364344. At the time of purchase, it was clearly stated that there were 8 units in stock and that the product would be delivered within 2 days. I made my purchase based ...

On the afternoon of April 8, 2026, during an Uber trip in Istanbul, I experienced both unfair pricing and an unjust warning issued to my account afterward. The app showed an estimated fare of around $12 for the trip with a 40% discount, and even without the discount, the total should not have exceed...