MANSA LIMITED Logo

MANSA LIMITED

MANSA LIMITED Logo
MANSA LIMITED

Complaints

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Demand Refund From Mansa Limited

1

I recently discovered that a payment of Rp20.999 was deducted from my DANA balance for a “1-week plan” to a company name...

Brand Overview: MANSA LIMITED

MANSA LIMITED is a digital technology company based in Hong Kong that develops and publishes mobile applications and utility software for iOS and Android platforms. The business operates under the corporate name MANSA LIMITED, though its exact founding year and executive ownership details are not publicly disclosed on its official website.

Contact Info

Customer Support Email: [email protected]

Phone Number: No official customer support phone number is publicly available.

Industry and Operations

MANSA LIMITED operates in the mobile software, digital utility, and app development industry. The company offers lightweight applications focused on personal productivity, device management, and everyday workflows, utilizing digital billing integrations and recurring subscription models.

  • Mobile Utility Applications: Software tools developed for Android and iOS systems aimed at workflow simplification and device efficiency.
  • Digital Subscriptions: Recurring subscription and service models tied to software features and mobile utility tools.
  • Payment Gateway Integrations: Merchant billing integrated with regional third-party payment providers and digital wallets.

User Sentiment

Overall user sentiment surrounding MANSA LIMITED is heavily negative across online consumer boards and payment help centers, primarily centered around unexpected billing issues, auto-debit mechanisms, and cancellation hurdles.

  • Unauthorized or Unexpected Charges: Many consumers report recurring automated deductions from their digital wallets or linked cards without realizing they had active subscriptions.
  • Unlinking and Cancellation Difficulties: Users frequently express frustration regarding the complex process required to disconnect MANSA LIMITED from their payment providers or revoke auto-debit authorizations.
  • Vague Billing Descriptors: Customers note confusion because bank and e-wallet statements list "MANSA LIMITED" rather than the specific app name, making it difficult to identify the exact service being billed.
  • Customer Service and Refund Delays: Many users highlight difficulties in obtaining prompt responses or receiving refunds after disputing charges with customer support.

Share Your Experience

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