On February 17, 2023, I purchased a brand-new 2023 Citroën C5 Aircross from Konya Özkaymak. After some time, the vehicle began leaking water from the roof, so I took it to the authorized Citroën service center in Konya. I was told the drainage channels had been cleaned, and the vehicle was returned ...
I purchased my brand-new 2025 model Citroën e-C3 on December 31, 2025. After using the vehicle without any issues for approximately two months, it suddenly malfunctioned while I was driving on February 17, 2025, leaving me stranded in the middle of the road. My vehicle was towed to the authorized C...
I purchased a Citroen e-C3 from Citroen Gülan Sancaktepe and paid ₺1,400,000 in cash. About a month after buying the vehicle, it broke down and left me stranded on the road because it did not charge. At the service, they told me that the sensor was defective. I delivered the car to Citroen Gülan San...
On 12.02.2026 at 11:40, I went to Citroën Otokoç Gebze service with my newly purchased Citroën C-Elysée due to a fault that is still continuing. At the service desk, I asked whether this fault would be covered under warranty, but I was told that they did not know whether it would be covered or not a...
I own a Citroën C4X that is still under factory warranty and on 21 January 2026 the vehicle gave a brain/ECU fault. I took my car to the Uşak Citroën authorized service Çağdaş Otomotiv and was informed that a spare part had to be ordered from abroad and that the delivery time would be around 60 days...
I purchased my brand-new Citroën ë-C4 in June 2025, and although the vehicle is only 8 months old, it was taken into service at the Tekirdağ–Çorlu Çetaş Citroën authorized service center with a damage record opened. Despite the fact that this is a vehicle under warranty and essential for daily use, ...
We purchased a Citroën Ami from Citroën Çorlu. In October 2025, the vehicle stopped charging, so we sent it to the Çorlu service center. They cleaned the fan area using compressed air and returned the vehicle to us three days later. On December 28, 2025, we experienced the same charging issue again ...
On December 27, 2025, I took delivery of my brand-new Citroën New C5 Aircross Max package, which is only 3 weeks old and has 850 km on it. On the morning of January 16, 2026, immediately after turning off the engine, the vehicle displayed an “Electric Traction System Fault” warning and became comple...
My Citroën C4X has been waiting at the Erdemir authorized service center in Esenyurt, Istanbul, since November 2023 due to a parts supply issue. I have been told that the part has been ordered and that there is nothing else that can be done except to wait. However, as this process continues to drag ...
On July 17th, I took my Citroen EC3 to the dealership due to an accident, and it has been waiting at the Citroen Gülan Authorized Service Center (license plate: 34ctk013) ever since. Three months later, my car still hasn't been returned, and I've been told I'll have to wait at least another 45 days....
About a month ago, I received a message from Citroen regarding my Citroen C4 disabled vehicle, informing me that I should immediately stop using it. The reason given was a life-threatening defect in the driver’s airbag. This has caused great concern, as such a serious flaw in one of the most basic s...
On 08.08.2025, I took my Citroen EC4 to Antalya Haşim Balaban Auto Service for the 75,000 km maintenance and to address unusual noises coming from the vehicle. The maintenance was completed, and my car was returned the same day, but I noticed the noise problem had not been resolved. The next day, a ...
We had a traffic accident with our Citroen Ami on April 17, 2025. The right front fender, right front door, and right side skirt cladding were damaged. On April 21, 2025, we towed the vehicle to Gülan Otomotiv, an authorized Citroen service center in Sancaktepe, Istanbul, and a damage file was opene...
We took our Citroën C3 to the authorized service center Nev in Tarabya, Istanbul, Turkey on June 24, 2025, to repair bodywork damage. The required par...
In June 2024, we purchased a brand-new Citroën C4X E from the dealership. Just four months later, the car broke down and was taken in for repairs. However, the issue couldn’t be identified. They first attempted to replace the wiring harness, and we waited for months for the part to arrive from abroa...
"The process is still ongoing and there has been no response, positive or negative. When you comment under posts on Citroen's social media accounts (#Instagram #Citroen #Turkey), they immediately delete it, and if you insist, they send an automatic message, but this message is never solution-oriented. There is no trace of the attention and care shown when purchasing the vehicle. They do not respond in any way."
I purchased my Citroën C3 Aircross 1.2 PureTech vehicle as brand new on 12.05.2023. Despite being only 2 years old and having just 45,000 km on it, a ...
I have been left in a difficult situation due to Citroen’s failure to supply spare parts. On May 4, 2025, my Citroen C3 was hit in the Kozyatağı Metro Market parking lot. Although the other party was found 100% at fault, I have been waiting for spare parts for two months. There is no clear informati...
In July 2024, trusting the Citroën brand at the Arkas İzmir dealership and being pleased with the vehicle, I purchased a brand-new Citroën ë-C4. On April 27, 2025, while driving, it suddenly lost power and would not exceed 15 km/h (battery at 63 %). After stopping and restarting, it managed about 50...
Hello. I am a Citroen C4X user. On the 3rd day of Eid al-Adha, I opened my sunroof and the vehicle jammed the sunroof curtain while pulling it back. While the sunroof was closing, on top of that, a wick from the sunroof fell on me. And the curtain came back with difficulty. After the holiday, I expl...
My 2020 model Citroen Berlingo, which is still under warranty, has had its fifth AdBlue malfunction. I took it to Bursa Neskar on May 22, 2025. They said it would take two weeks. Today, on June 27, 2025, it has been over a month since the part was ordered, and they have not provided me with a replac...
We bought our Citroen C5 Aircross vehicle from Ankara Ata in April 2024. We already had a 2020 model, we were happy with it; we accepted the loss with the exchange and bought our brand new vehicle from the Ata dealer. Our vehicle has covered 20,000 km; here are the experiences we had with this brand...
My Citroen EC4X was involved in an accident on 05.05.2025 and was towed to the service center the same day. As of today, 26.06.2025, there has been no progress on my vehicle. I have received no information about when the repair will begin, when the parts will arrive, or when the vehicle will be read...
Hello, I took my vehicle with VR***YHZSPL***418 Şaşe number (License plate 34 *** 364) to Istanbul General Oto service on May 6 for 45.000 maintenance. Apart from maintenance, I informed them about the problems of my vehicle. Your authorized service showed the necessary importance to solve the probl...
