On February 12th, I took my car to the Citroën service center due to a deployed left front airbag and damage to the left rear door. While the door was repaired within two weeks, the airbag part was not available, and I have been waiting ever since—now over three months. Although the part finally arrived last week, the service center still says the repair cannot be completed and offers no solution beyond asking me to continue waiting. I have been without my car for three months, and there is still no clear answer on when or even if the repair will be done. My issue remains completely unresolved.
I had an accident with my Citroen C4X on March 1, 2024. Since then, I've been waiting for replacement parts, and even after four months, they still haven't arrived. Initially, I was informed that the part had arrived but was incorrect and had to be reordered. Later, I was told the parts would be del...
On July 17th, I took my Citroen EC3 to the dealership due to an accident, and it has been waiting at the Citroen Gülan Authorized Service Center (license plate: 34ctk013) ever since. Three months later, my car still hasn't been returned, and I've been told I'll have to wait at least another 45 days....
We took our Citroën C3 to the authorized service center Nev in Tarabya, Istanbul, Turkey on June 24, 2025, to repair bodywork damage. The required par...
Citroen's handling of a faulty airbag replacement issue for my 2014 C3 model vehicle is just speaks for itself, and their understanding of customer relations!! I received a notification on my phone indicating that my airbags needed to be replaced due to a manufacturing defect and that the replacem...
I paid for my Citroen C4 about two months ago, with the promise of delivery within 10-15 days. However, my car has yet to be located. Despite numerous phone calls, I have yet to receive a satisfactory response. What happened to my car? Despite repeated inquiries, Citroen officials continue to provid...
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