I asked for the cancellation of my insurance, which I purchased while taking out a loan from QNB Finansbank. When I called Cigna Insurance, the customer service representative casually stated that this would be done through QNB Finansbank branches and that it was none of their business. I informed them that it was the insurance company and that when something similar happened to me in the past, my contact was another insurance company, and they never referred me to the bank. They said they couldn't do it and that I'd have to go to the branch. I want them to cancel my insurance policy with policy number 33346119 as soon as possible. Nobody should try to fool anyone by hurling the ball at each other. There is no other option but to go to the consumer court.
I got a loan from QNB Finansbank's mobile branch and had to get credit insurance from Cigna. But now I wanna cancel this insurance policy somehow, your call centers are seriously not cutting it. They don't seem to know what they're doing and can't help customers with this issue. So, they told me to ...
I am a QNB Finansbank customer with the number 42973949. Due to the credit I used, Cigna Health, Life, and Retirement put my name on a mandatory life insurance policy on February 22, 2023. A total of 2,440.15 TL was taken out of my account. I want Cigna Health, Life, and Retirement to stop covering ...
I purchased my car insurance through Göral Sigorta Aracılık Hizmetleri Ltd. Şti., acting as an agent for Allianz Sigorta. The policy number is 0001021062311623. When I requested to cancel this policy, the agency simply refused to process the cancellation. I then sent a formal petition directly to Al...
I took out a 100k TL housing loan from ING bank in 2019. Recently found out that I've been paying for 3 different insurance policies that I've been asking to cancel for years and the banker said were mandatory but turns out they're not. According to some consumer protection law, if the insured reque...
I used a consumer loan with unemployment insurance of 50 000k from ING Bank. Unemployment insurance rejected my application even though I was unemployed. When I called ING Bank and said I wanted to cancel the insurance, ING Bank said you got the loan with this insurance. He said we cannot cancel the...
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