"After the life insurance policy arranged by QNB Bank in connection with my personal needs loan, I don't recall you telling me or me remembering that I had a right of withdrawal when it was imposed on me as if it were a favor. What’s interesting is that QNB Bank refers the issue to the Bank Branch, and they refer it back to the Bank. Apparently, we have started playing table tennis without realizing it, tossing the issue back and forth. You think you are providing a solution to your customer by responding with some stereotyped phrases. If I have a right of withdrawal, why wasn’t it mentioned to me within the relevant period or at the time the policy was arranged, or at least reminded afterwards? You are contradicting the Mission and Vision values of your company, which you claim is corporate; you think that by calling for customer satisfaction and claiming you have provided information, you have solved the issue. In my opinion, there is no issue here that has been resolved."
Cigna
Complaints
Cigna Refused to Cover My Child's Neurology Visit Due to an Excuse About Dates
Cigna Insurance makes up excuses to avoid paying hospital fees. Absolutely do not get insurance with them, they mislead ...people. Let me briefly explain what happened to me. In April, I went to a pediatrician, and they said, "It's not urgent, but whenever you want, have a neurologist take a look just
QNB Finansbank Cigna Life Insurance Policy Not Renewed After Borrower's Death
After my mother, the borrower passed away, we discovered that the life insurance policy for our loan taken from QNB Fina...nsbank through Cigna Life in 2017 was not renewed. This loan has four heirs upon death. Despite contacting both the bank and the insurance company for necessary information, we hav
Cigna Denied Coverage for Nasal Congestion After 10 Exams Promised!
I thought I had full coverage - they told me I could have up to 10 check-ups with my insurance. But when I went to the h...ospital, they suggested and complained about my stuffy nose, and they wouldn't accept payment, as if I'm purposely blocking my nose for enjoyment! I'm spending twice as much money.
Cigna Assistance Nightmare: 5 Days Waiting for Check-Up
I recently reached out to the service provider offering Cigna Assistance to avail myself of their check-up service. Howe...ver, my experience has been nothing short of a nightmare. It's been a grueling five days, and I'm still awaiting a response from them. The anticipation has been taxing, leaving me
Frequently Asked Questions
About Cigna
Cigna is a global health service company that provides health, dental, vision, and other insurance coverage to individuals, families, and businesses. The company serves customers in over 190 countries and jurisdictions and has a network of over 1 million healthcare professionals and facilities.
Cigna's health insurance plans cover a wide range of services, including preventative care, hospitalization, prescription drugs, and mental health services. The company also offers additional coverage options such as dental, vision, and life insurance to help customers create a comprehensive health plan.
One of the key features of Cigna's insurance plans is their focus on customer service. The company's Member C.A.R.E. Representatives are available to assist customers with any issues, including claims and refunds. Cigna's online portal and mobile app also give customers easy access to their health information and account details.
Cigna also places a strong emphasis on wellness and preventative care. The company's "Cigna Well-being" program offers various tools, resources, and incentives to help customers maintain a healthy lifestyle and manage their health conditions.
In addition to its individual and family plans, Cigna offers a range of group plans for businesses of all sizes. The company's group plans are designed to help businesses attract and retain employees by offering comprehensive health coverage at an affordable cost.