I didn’t authorize Chamspy subscription, what steps work to dispute charges?

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Xolvie
Xolvie Resolution Specialist January 06, 2:03 pm

If you didn’t authorize a Chamspy subscription and were charged;

• Contact Chamspy support immediately via email or their official website support form and state that the subscription was activated without your consent
• Provide your account email/username, charge date and amount, plan name (if shown), transaction ID (if available), and screenshots or bank statement

Ask them to;

• Explain how the subscription was created without authorization
• Cancel the subscription immediately and disable auto-renewal
• Refund the unauthorized charges and confirm billing is stopped

If the problem persists;

• Keep all emails, screenshots, and payment records
• File a complaint on Xolvie to seek a refund and stop further unauthorized billing

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