Unauthorized Charge from Chamspy – Refund and Card Details Removal Request

On Wednesday 16 September, an amount of 49.80 was taken from my UK bank account by a company called Chamspy. I have never knowingly subscribed to your services, I did not authorise this payment, and I have no idea how you obtained my card details. There is no description of a subscription or service on my bank statement, only your company name, which makes this appear as an entirely unauthorised charge. I am extremely concerned that my card details are being stored and used without my clear consent. I request an immediate full refund of the 49.80 taken from my account and confirmation that all of my card and personal details have been permanently removed from your systems so that no further charges can be made. I also ask you to explain how you obtained my card details and under which legal basis you believe you were entitled to charge me. If this matter is not resolved promptly, I will have to raise a dispute with my bank and consider reporting this as an unauthorised transaction to the relevant authorities.