1
Fatih is completely dissatisfied with the result

Casio AW-80D-1AVDF Replacement Case Supply Shortage

profile
Fatih
June 27, 2024 1:44 am
9

I've been using my cherished Casio AW-80D-1AVDF watch for years. Due to wear and tear, the watch case has become deformed and discolored. I'm willing to pay for a replacement case, but I've exhausted all options trying to find one. I've contacted every watch seller and authorized service center I could find, but no one has this case available. Oddly, brand new versions of this watch are still being sold everywhere. I don't understand how there can be a spare parts problem for a watch that's been on the market for years. When I reached out to technical support via WhatsApp, they were unhelpful and quickly ended the conversation. If I can't find spare parts through Casio Turkey, where am I supposed to look? Please pay as much attention to after-sales support and spare parts availability as you do to making sales. This is unbecoming of such a renowned brand. I'm requesting that Casio Turkey address this issue and help me obtain the case for the model I've specified above. I've experienced the same problem as the previous complainant, but even longer ago, and the issue persists. Those who promise all kinds of support when selling the watch disappear after the sale. Companies that are global giants in sales don't realize how small they become in after-sales service.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Casio AW-80D-1AVDF Armwatch Case Can't Be Found, Spare Needed

profile
Bahadır
May 30, 2023 12:13 am
75
Casio AW-80D-1AVDF Armwatch Case Can't Be Found, Spare Needed
1
Yusuf is completely dissatisfied with the result

Trendyol Fails to Resolve My Discolored Watch Issue

profile
May 24, 2024 5:14 pm
41
Trendyol Fails to Resolve My Discolored Watch Issue
Trendyol Fails to Resolve My Discolored Watch Issue
Trendyol Fails to Resolve My Discolored Watch Issue
Trendyol Fails to Resolve My Discolored Watch Issue
+2
1
Sofra is completely dissatisfied with the result

Casio Illuminator Telememo 30 Watch Body Faded Despite Lifetime Warranty

profile
Sofra
October 28, 2025 7:11 pm
28
Casio Illuminator Telememo 30 Watch Body Faded Despite Lifetime Warranty
Casio Illuminator Telememo 30 Watch Body Faded Despite Lifetime Warranty
Casio Illuminator Telememo 30 Watch Body Faded Despite Lifetime Warranty
casio-illuminator-telememo-30-watch-body-faded-despite-lifetime-warranty-2.jpg

Alcatel MT40SX Aftersales Repair Issue/Missing Spare Part

profile
Taner
January 29, 2024 10:36 am
34

Coating on My New Guess Watch Began Peeling

profile
Büşra
November 16, 2023 11:51 am
59
Report a Similar Issue