I have been using my Casio AW-80D-1AVDF model souvenir watch for years. Due to wear and tear against use and time, there were deformations and discoloration on the outer part of the watch case. I would like to buy and replace the case of the watch that I love to use, but I could not find the case of this watch, despite asking all watch dealers and authorized technical services. The interesting thing is that the watch is still on sale. Although the product is an old product, zero sales continue almost everywhere. I also do not understand how there is a problem with the spare part of this watch that has been sold for years. In my correspondence with the technical service on WhatsApp, the technical staff are not interested at all and end the conversation without helping. If I can't find the spare part of this watch from Casio Turkey, where will I find it? Please take care of the spare part problem that customers need after sales, as you take care while selling. This is very unbecoming for such a brand. I request Casio Turkey to take care of the supply and purchase of the watch case whose model number I have specified above and to solve my problem.
I've been using my cherished Casio AW-80D-1AVDF watch for years. Due to wear and tear, the watch case has become deformed and discolored. I'm willing to pay for a replacement case, but I've exhausted all options trying to find one. I've contacted every watch seller and authorized service center I co...
In August of last year, I made a purchase of a watch. Initially, it functioned flawlessly, but after a couple of weeks, the back of the watch started to show signs of discoloration. Upon reaching out to the seller, they provided me with reassurance regarding the durability of the product and express...
I purchased my Casio Illuminator Telememo 30 watch about six years ago in Istanbul. At the time of purchase, it was specifically stated that the product came with a “lifetime warranty,” which was the main reason I chose it. I never had any issues with the strap; however, the body of the watch, which...
I noticed that the back cover of my Alcatel (TCL) MT40SX watch broke due to the battery swelling while charging. When I sent it to the authorized KVK service center, they demanded a whopping ₺3400, nearly the watch's selling price, as the service fee. Upon inquiring about spare parts like the batter...
I am unable to find original straps for my Swatch watches, not just in Turkey but on any international website. The watches themselves are still being sold, yet finding replacement straps feels impossible. It’s as if the straps are treated like relics from centuries ago. I even contacted Swatch dire...
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