I am writing from Turkey regarding my Braun blender. The product malfunctioned, and I delivered it to the authorized service in Istanbul. After the inspection, the service approved a replacement under warranty and I was informed that the same product would be sent to me. However, despite this approv...
I dropped off my Braun MQ5275BK blender at Technical Service on September 5, 2025, for repair under warranty. About a month later, I was given the wrong product, which I immediately refused to accept. I then returned the incorrect item and resubmitted my blender to the same service center. Today is...
I’ve owned a Braun food processor for about 10–15 years, and for the past 5–7 years, it has been making an extremely loud and disturbing noise during use. I first brought the issue to an authorized Braun service center near the Government Square area in Konya, where I explained the situation in deta...
I purchased a Braun MQ9138XI hand blender, and during only the third use, the attachment that fits into the blender melted. This issue occurred on September 15, and I immediately contacted the authorized Braun service center in Istanbul. Although my product is still under warranty, the service cent...
I own a Braun Multiquick 5 Sauce MQ535 blender, and I’m experiencing a serious issue with the lid of the smallest chopping bowl. Today, while chopping onions, a part inside the lid suddenly came loose without any force and hit me in the face. This isn’t the first time this has happened — I had the ...
I purchased a Braun MQ5245WH Multiquick 5 Vario food processor from Hepsiburada about three weeks ago. I used the product for the first time this week, and during its very first use, the chopping blade became worn down on its own. I am confident that this issue did not result from user error, as it ...
I recently bought the Braun Multiquick 7, which comes with two choppers—one small and one large. While the large chopper works fine, I’ve noticed something odd with the small one. There’s a loose plastic piece inside the small chopper that moves around. This concerns me because I have another Braun ...
I’ve been using my Braun WK300 Type 3221 kettle efficiently for a while, but recently, the thermostat broke. I contacted the authorized service to order a replacement part, but they informed me that the part is out of stock. How is it possible that a product still being sold doesn’t have spare parts...
Braun MQ7025X Multiquick 7 Blender, which we used 4-5 times in total, suddenly stopped working and did not work anymore. We did not understand why this product which we can call brand new, broke down and we took it to service. Service called 2 weeks later and said that there was user error, the devi...
I purchased a Braun coffee maker for ₺1,700, and after three months, the glass carafe broke. When I went to the service center to buy a new carafe, they quoted me ₺1,500, including VAT. How is this price justified? I can find the same price online. At this rate, I would rather buy a new machine than...
The price for the kitchen blender attachment from Braun is ₺4,950. Asking such a high price for a single part is completely unreasonable, especially when the whole set is priced at around ₺6,000-₺7,000. I received this information from the official service center, Sega, located in Izmir Karsiyaka. W...
In October 2023, I bought a Braun filter coffee maker from a BIM store. There is an issue with the drip system; the coffee brews but does not drip into the carafe. When I called Braun customer service, they directed me to the nearest Eryaman Minihome service center. Upon arrival, the representative ...
About a year ago, I purchased a Braun brand blender. While the device was still under warranty, the blender broke down and became unusable. We reported this issue to the Braun authorized service and left the device for repair. However, despite approximately seven months having passed since this inci...
I bought a Braun hand blender set. It broke down after 2 months, so I took it to the service center. It has been 5 months, and the product is still in service. They say they are waiting for a new product from the factory. In 5 months, you could stock up on 5 years' worth of products. We can't find a...
I bought the Braun Multiquick 7 blender set about 8 months ago. So, this device has 5 speed settings, right? But here's the thing - if you dare to crank it up to the highest speed, the motor just can't handle it and ends up overheating. And let me tell you, once that happens, you might as well say g...
About three years ago, I purchased the Braun Multiquick 9 MQ9078X kitchen appliance. Just a month after the warranty expired, the black top cover stopped turning the blade and began spinning freely (see Image 1). Since the warranty had expired, I searched online for a replacement top cover but could...
I bought the Braun Multiquick5 Vario blender set back in June 2023, and unfortunately, it started malfunctioning. Unfortunately, a service center in Ankara declined to inspect the blender, mentioning that they no longer provide assistance for it. Someone else mentioned that they were unable to curre...
I sent in my Braun blender for warranty repair, but it's been a month and there hasn't been any progress. Whenever we give the service center a ring, they promptly transfer us to the dedicated customer service team. We were directed to another number for Braun customer service by customer service, b...
The transfer shaft of the 350ml chopper lid in my Braun Multiquick 7 MQ7045X 1000W Blender Set unfortunately broke. I'm having trouble finding someone to help with the problem, and it seems impossible to locate any spare parts. It's quite unexpected that a reputable brand like Braun would offer a pr...
I took my Braun iron to the authorized service center on February 21, 2024. I was promptly notified that the entire base required replacement and that they were awaiting instructions from headquarters. Since that date, during my conversations with the company, they have notified me that the Braun Tu...
I bought a Braun Cafe House drip coffee maker from BİM. After only brewing two cups of coffee, the bottom valve couldn't keep up and the water ended up overflowing onto the drainage holes. This resulted in coffee spilling all over the glass pot and the countertop. I sent the machine to Zengin Techni...
I had a really bad experience with Braun products. The lid of the Braun blender set I bought stopped working properly, and even though it was still under warranty, the authorized service center said it wasn't covered. When I reached out to customer service, they gave me details about the issue over ...
MQ7045X Multiquick 7 Hand Blender Set, which we purchased on 30.10.2022, malfunctioned. We called your customer service, we were directed to Naz Technical Service, the authorised service in Ankara. I delivered my product and today it has been 1 month and 10 days. Every time we asked during the proce...
I bought the Braun Multiquick 5 Vario Hand Blender Set White MQ5251WHBL from D&R on September 13, 2023. My wife used it a few times and then she realized it was leaking. After looking closely, I discovered that the gasket was ripped. Unfortunately, there was no cell phone service in Tarsus, so I rea...