In February 2021, I purchased a rose-colored Guess watch, and within a month, the coating started peeling off. After five months, I sent it to the technical service. Just a week after its return, the coating peeled off again. Frustrated, I sent it back for the second time, facing the same issue. I couldn't use the watch; the coating was unbelievably poor. As time passed, the warranty expired without me being able to enjoy the watch. When I sent it for the third time, they demanded ₺1550, blaming it on "user error." Why should I pay for a flawed product due to your subpar coating? You're selling defective items and shifting the blame onto the customer. I urgently demand a refund or a replacement for the watch damaged by your inferior coating.
I purchased a Guess men’s wristwatch on January 21, 2024, and last month it began fogging up from the inside. I sent it to the technical service at Emar Mall four weeks ago with the warranty card and receipt. After two weeks, they returned it, stating the water seal was replaced. However, the watch ...
I purchased a Guess bag, and within just 15 days, the stitching began unraveling, and the leather material showed significant wear and tear. This is completely unacceptable for a brand known for its supposed quality. I raised the issue with the company, but instead of offering a resolution, they fal...
The Guess shoes I purchased started peeling and tearing within just one week. I paid 4,200 ₺ for this product, but it turned out to be completely low quality, and the brand does not live up to its name. I expected durability and comfort for the price I paid, but instead, I received a product that ba...
The Samsung watch 5 44mm product I bought was received on 04.05.2023, I used the product for only 5 days, on 10.05.2023, on the 6th day, I took it to Ankara Sincan authorized service Arım Teknik due to the paint between the screen and the case, I requested the replacement of the defective goods, I l...
I bought a Huawei Watch GT 4 41mm for my wife on November 25, 2023. Within 6 months, we had to send it for warranty repairs 5 times to the KVK Authorized Service in Izmir. Initially, the screen turned white and the touch function stopped working. After the first repair, the touch function failed ag...
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