I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund.
The worst part is that I can’t reach anyone. Customer service is completely unresponsive, and I have no way to get an update on my money. This is unacceptable! Carwiz, I demand my deposit and the overcharged amount to be refunded immediately. If you take customers’ money, you should return it promptly. Ignoring customers and delaying payments is not how a professional company should operate!
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t...
I rented a car from Carwiz Antalya between August 22 and September 5, 2024. They charged a €350 deposit, which they promised to refund within 15 days after returning the car. However, it has now been over a month, and I still haven’t received my refund. I have tried contacting them multiple times v...
I rented a car from Carwiz for just 2 days and paid a ₺350 deposit at the time of pickup. It's now been over two months and I still haven’t received my refund. This is absolutely unacceptable. I’ve tried calling them multiple times—no one answers. Their so-called customer service is just an automate...
I rented a car from Carwiz on October 31, 2024, and returned it on November 7, 2024, without any issues. At the time of renting, I was assured that the €350 (approximately ₺10,000) deposit would be refunded within 12 business days. However, over 30 days have passed, and the deposit still has not bee...
On October 4, 2024, I rented a car from Carwiz at Sabiha Gökçen Airport. They charged my credit card for both the rental fee and the deposit, which was expected. However, despite returning the car without any issues, they still haven’t refunded my deposit. I have tried to call multiple times, but n...