I rented a car from Carwiz for just 2 days and paid a ₺350 deposit at the time of pickup. It's now been over two months and I still haven’t received my refund. This is absolutely unacceptable. I’ve tried calling them multiple times—no one answers. Their so-called customer service is just an automated voicemail system, and there is no way to reach an actual human being.
Carwiz lures customers in with very cheap rental prices, but clearly they are cutting corners and using shady practices. I’m extremely frustrated and feel scammed. I demand the immediate return of my ₺350 deposit. If this issue is not resolved promptly, I will pursue legal action. Don’t force your customers to go to court over what is clearly your mistake.
I rented a car from Carwiz Antalya between August 22 and September 5, 2024. They charged a €350 deposit, which they promised to refund within 15 days after returning the car. However, it has now been over a month, and I still haven’t received my refund. I have tried contacting them multiple times v...
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t...
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t...
I rented a car through Carwiz and paid a €350 deposit at the time of rental. Although I returned the car in perfect condition, as confirmed by the staff during drop-off, my deposit has still not been refunded. It has been weeks, and despite multiple attempts to contact Carwiz via email and WhatsApp,...
My father rented a vehicle from Carwiz Rent A Car on February 12, 2025, at Sabiha Gökçen Airport. He paid a ₺350 deposit at the time of pickup. Despite returning the car properly and more than two months having passed, the deposit has still not been refunded to him. Every time we call, we’re met wit...