On September 3, 2024, I rented a car from Carwiz at SAW airport for a single day during my vacation. When I picked up the car, they charged a €300 deposit to my credit card. I returned the car the next day as agreed, but I still haven’t received my deposit refund.
It has been nearly eight weeks, and Carwiz has not processed the refund. I’ve tried reaching out for assistance, but I’ve received no updates or resolution. This kind of delay and lack of communication is unacceptable.
Carwiz, I demand that you process my refund immediately. Customers should not have to wait this long for their deposits. Please prioritize resolving this issue and improving your refund process.
I rented a car through Carjet from Carwiz between October 25 and November 4, 2024. Upon renting the car, they charged me a €350 deposit, stating it would be refunded two weeks after returning the vehicle. On November 4, 2024, I returned the car without any issues, and the staff confirmed everything ...
On October 4, 2024, I rented a car from Carwiz at Sabiha Gökçen Airport. They charged my credit card for both the rental fee and the deposit, which was expected. However, despite returning the car without any issues, they still haven’t refunded my deposit. I have tried to call multiple times, but n...
I rented a car from Carwiz on October 31, 2024, and returned it on November 7, 2024, without any issues. At the time of renting, I was assured that the €350 (approximately ₺10,000) deposit would be refunded within 12 business days. However, over 30 days have passed, and the deposit still has not bee...
I rented a car from Carwiz Antalya between August 22 and September 5, 2024. They charged a €350 deposit, which they promised to refund within 15 days after returning the car. However, it has now been over a month, and I still haven’t received my refund. I have tried contacting them multiple times v...
I rented a car through Carwiz and paid a €350 deposit at the time of rental. Although I returned the car in perfect condition, as confirmed by the staff during drop-off, my deposit has still not been refunded. It has been weeks, and despite multiple attempts to contact Carwiz via email and WhatsApp,...