My father rented a vehicle from Carwiz Rent A Car on February 12, 2025, at Sabiha Gökçen Airport. He paid a ₺350 deposit at the time of pickup. Despite returning the car properly and more than two months having passed, the deposit has still not been refunded to him. Every time we call, we’re met with new excuses. There is absolutely no reliable point of contact—no one takes responsibility, and no one resolves anything.
We’re tired of being ignored. This is a basic customer right, and Carwiz is clearly failing to deliver. We demand that the deposit be refunded immediately. Enough stalling—return the ₺350 deposit without any further delay. If this continues, we won’t hesitate to escalate the matter through legal channels.
I rented a car from Carwiz for just 2 days and paid a ₺350 deposit at the time of pickup. It's now been over two months and I still haven’t received my refund. This is absolutely unacceptable. I’ve tried calling them multiple times—no one answers. Their so-called customer service is just an automate...
I rented a car from Carwiz Antalya between August 22 and September 5, 2024. They charged a €350 deposit, which they promised to refund within 15 days after returning the car. However, it has now been over a month, and I still haven’t received my refund. I have tried contacting them multiple times v...
On August 13, 2024, I rented a vehicle from Carwiz Turkey in Izmir and returned it in perfect condition on August 17 in Bodrum. Despite the terms stating the €350 deposit would be refunded within 15 days, I have yet to receive it. It’s now been months, and there’s still no sign of my deposit. Calls...
On October 4, 2024, I rented a car from Carwiz at Sabiha Gökçen Airport. They charged my credit card for both the rental fee and the deposit, which was expected. However, despite returning the car without any issues, they still haven’t refunded my deposit. I have tried to call multiple times, but n...
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t...