I rented a car through Carwiz and paid a €350 deposit at the time of rental. Although I returned the car in perfect condition, as confirmed by the staff during drop-off, my deposit has still not been refunded. It has been weeks, and despite multiple attempts to contact Carwiz via email and WhatsApp, I have received no response.
The lack of communication and accountability is highly frustrating and unprofessional. I expect an immediate resolution, including the refund of my deposit. Carwiz must improve its customer service and honor its commitments to avoid such situations in the future. I warn others to think twice before renting from this company.
I rented a car through Carjet from Carwiz between October 25 and November 4, 2024. Upon renting the car, they charged me a €350 deposit, stating it would be refunded two weeks after returning the vehicle. On November 4, 2024, I returned the car without any issues, and the staff confirmed everything ...
I rented a car from Carwiz on October 31, 2024, and returned it on November 7, 2024, without any issues. At the time of renting, I was assured that the €350 (approximately ₺10,000) deposit would be refunded within 12 business days. However, over 30 days have passed, and the deposit still has not bee...
I rented a car from Carwiz Antalya between August 22 and September 5, 2024. They charged a €350 deposit, which they promised to refund within 15 days after returning the car. However, it has now been over a month, and I still haven’t received my refund. I have tried contacting them multiple times v...
I rented a car from Carwiz for just 2 days and paid a ₺350 deposit at the time of pickup. It's now been over two months and I still haven’t received my refund. This is absolutely unacceptable. I’ve tried calling them multiple times—no one answers. Their so-called customer service is just an automate...
On September 3, 2024, I rented a car from Carwiz at SAW airport for a single day during my vacation. When I picked up the car, they charged a €300 deposit to my credit card. I returned the car the next day as agreed, but I still haven’t received my deposit refund. It has been nearly eight weeks, an...