Carwiz Macedonia Charged Excessive Fee for Minor Scratches I Didn't Cause

Between September 18 and 25, 2025, I rented a Polo model vehicle from the Carwiz office at Sarajevo Airport (reservation no: 683362990). When I made the reservation through Booking for 80 euros, I was informed that I was required to purchase full protection insurance for 200 euros because I would be...

On October 4, 2024, I rented a car from Carwiz at Sabiha Gökçen Airport. They charged my credit card for both the rental fee and the deposit, which was expected. However, despite returning the car without any issues, they still haven’t refunded my deposit. I have tried to call multiple times, but n...

I rented a vehicle from Carwiz at Ankara Esenboğa Airport on October 30, 2024 (Reservation No: 24-ESB-1807) and returned it on November 9, 2024, at 3:50 PM without any issues. During the rental process, my credit card was charged ₺12,961.06 instead of the €350 deposit block that was supposed to be a...

I rented a car from Carwiz on October 31, 2024, and returned it on November 7, 2024, without any issues. At the time of renting, I was assured that the €350 (approximately ₺10,000) deposit would be refunded within 12 business days. However, over 30 days have passed, and the deposit still has not bee...

On September 3, 2024, I rented a car from Carwiz at SAW airport for a single day during my vacation. When I picked up the car, they charged a €300 deposit to my credit card. I returned the car the next day as agreed, but I still haven’t received my deposit refund. It has been nearly eight weeks, an...