BYD Dolphin’s AC and radar malfunctioned on day one, service can’t fix it, how can I get a proper resolution?
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Xolvie Resolution Specialist14 Şubat 2025 13:23
Similar concerns have been expressed by other BYD Dolphin owners, implying that these are known issues.
Begin by contacting BYD's regional customer service to report the outstanding issues and the service center's failure to resolve them.
Provide specific information about your car, including any difficulties experienced and servicing attempts made. BYD's warranty policy covers such flaws, and they are bound to fix them.
If the response from customer service is unsatisfactory, try filing a complaint on Xolvie to seek a resolution.
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