BYD Dolphin’s AC and radar malfunctioned on day one, service can’t fix it, how can I get a proper resolution?

I purchased my BYD vehicle on May 24, 2025, and after using it for only about 20 days, the air conditioning stopped cooling properly. I took it to the Elazığ Elpa BYD service center, where the staff were polite and did their best. They delivered the car back to me after inspection. However, just 15...

I purchased a brand-new BYD Seal Design with high hopes, but within a very short time after delivery, the vehicle started exhibiting serious and dangerous malfunctions. While I was driving, the speedometer display suddenly shut off, and various electronic systems began to fail. To make matters worse...

On May 26, 2025, I purchased a brand-new BYD Otto 3. The excitement quickly turned into frustration when I noticed a dent on the front passenger door almost immediately. I informed the dealership, and instead of taking accountability, they redirected me to a dent repair center. When I visited the r...

I purchased my BYD Dolphin on January 29, 2025, and on the very first day, I discovered that the air conditioning didn’t work when I tried to turn it on for heating. I took the car to the service center, only to find that the technicians had no idea how to fix it. They told me they reported the iss...

Despite purchasing a brand-new BYD vehicle, I have experienced multiple issues, including a faulty air conditioning system and a malfunctioning sunroof. A new car should not have so many problems right from the start! Every time I take the car to the service center, they tell me that parts need to ...

On December 13, 2024, I purchased a BYD Dolphin electric vehicle for my wife. While driving back to Bursa, I had the unfortunate experience of discovering that the heating system didn’t work. By December 16, 2024, I had to bring the car back to the service center wrapped in blankets because it was ...

On January 15, 2025, I purchased a brand-new BYD Dolphin. However, from day one, I noticed problems with the heating system and contacted the dealership. Their response? "Take it to a nearby service center." By January 25, 2025, the car stopped accelerating properly and was undrivable. I took it to...