BYD Auto's software updates removed key features from my Yuan Plus, how can I roll back

Some users have thought about downgrading their vehicle's firmware to get back features that were lost, but this comes with a lot of risks, such as the system not working and possibly voiding the guarantee.

Because of these risks, it's best to get in touch with BYD's customer service to talk about the features that were taken away and find out if there are any fixes or updates coming soon that might bring them back.

Customers from around the world can call BYD Europe B.V. at 00800 10203000, Monday through Saturday, 9:00 am to 18:00 pm CET.

If the customer service reps' answer isn't good enough, you might want to share your story. You can also file a complaint on Xolvie to help others in the same situation.