BYD Dealer Promised December Delivery, Then Delayed
On November 21, I first called the İstanbul Derya BYD dealer to buy a BYD Sealion 7, and I was told the vehicle would be delivered in mid-December. Then I spoke with the Acamar branch in Gebze/Kocaeli. The sales consultant there assured me that the other dealers were giving incorrect information, that the vehicles would arrive at the end of December, and that their branch delivered cars one day earlier than all others. Based on this, on November 22, 2025, I went to the branch, did a test drive, and paid a $1,175 deposit by credit card, and there was also a $47 commission fee charged.
Before paying the deposit, I was told “definitely delivered by the end of December,” but immediately after paying, I was told the delivery date might “slip to early January.” After that, I received no updates at all, and I wasn’t even given a proforma invoice. On December 10, 2025, when I called, I was told the delivery was pushed back to the end of January. When I asked whether I would be affected by the January price increase, I was told, “Yes, you will be affected, it could be up to $2,350 more” — a vague and highly inappropriate response in my view.
Because of the inconsistent and contradictory information, I’ve suffered serious hardship. Since I paid the deposit, the delivery date has repeatedly been postponed, no written documentation has been provided, and there has been no transparent communication about the process. At this point, I am left with either waiting for the car and initiating legal action if the deadline is missed or trying to get my deposit back; in either case, I feel my rights have been violated.
My request is clear: I want my BYD Sealion 7 delivered to me in December as originally promised, invoiced at December prices. Otherwise, I will use all legal rights available to pursue compensation for my losses and the hardship I’ve endured.
