BYD Auto is delaying my Seal EV delivery beyond the promised date, how can I resolve this?

These kinds of delays can happen because of problems with production, the supply chain, or logistics. BYD has had problems with shipping and port delays that have made it harder to supply cars in some areas.

You can get more information about what's going on by checking your dealer's website or BYD's main website for updates.

To fix this, call your local BYD shop or the store where you bought the car and ask for an official update. They should give new arrival estimates and explain why there were any delays.

If you don't get a satisfactory answer, you can take the matter to BYD's regional help. If there are ways to get paid, like extended warranties or other vehicle choices, asking for written confirmation of the delay can help.

Get in touch with BYD's global customer service for more help. You can call BYD Europe at 00800 10203000, Monday through Saturday, from 9:00 to 18:00 CET.

You can also send them a request through their main website. It's at https://www.byd.com/en/contact-us.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.