Burger King Canceled My Order but Never Refunded My Payment

57

I placed an order through the Burger King India West & South mobile app on 28 May 2026 at 4:45 p.m. using my registered mobile number ending with 47. My order was for one crispy veg burger and one medium peri peri fries, with a total amount of ₹109.20, paid online via the Paytm app. After about 30 minutes, at around 5:21 p.m. on the same day, the order was cancelled in the app without any delivery or clear explanation. However, the amount of ₹109.20 was deducted from my Paytm account, and till now I have not received any refund. I also tried to reach Burger King customer support, but the given customer care number is not connecting and there is no proper in-app support to resolve this issue. This has left me without my order and without my money. I request Burger King India West & South to urgently process a full refund of ₹109.20 for this cancelled order and to share a clear confirmation once the refund is initiated.

Comments

Similar Complaints

Burger King Order Cancelled but ₹155 Refund Not Received

77

I placed an order for a burger costing ₹155 through the Burger King app on April 21 at around 1:51 PM, to be delivered t...

Burger King Huda City Centre Failed to Deliver Order #2020

99

On February 22, 2026, at approximately 7:55 PM, I placed an online order worth Rs. 261 at Burger King, Huda City Centre,...

1 Support

I Face Burger King Order Not Delivered After Payment

75

On 12 April 2026, I placed an online food order through the Burger King app from the Burger King outlet at Ground Floor,...

Burger King Payment Deducted But No Order

180

On 04.02.2026, I visited Burger King, Tilak Nagar, Delhi and placed an online order for 4 pieces of Mc Veggie through Go...