I discovered hair in my Burger King burger, how can I report this and request a refund?

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Xolvie Resolution Specialist5 Şubat 2025 12:12

Finding hair in your Burger King burger is unacceptable and should be reported right away. Begin by contacting the restaurant where you made the transaction to tell them of the problem.

Provide information like the order number, date, and time. It is useful to photograph the infected food as evidence. Many businesses will provide a replacement or refund upon receipt of this report.

If the problem is not resolved at the restaurant, you can escalate it by contacting Burger King's Guest Care Team. Submit a formal complaint using the online form at www.bk.com/contact-us or by calling 1-866-394-2493.

Make sure to include any evidence, such as photos, and describe the occurrence properly. Refunds normally take a few business days to process after approval.

If you have had a similar experience, please share your story. You can also make a complaint with Xolvie to assist others in a similar position.

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