I discovered hair in my Burger King burger, how can I report this and request a refund?

On January 31, 2026, I purchased French fries from the Burger King branch inside World Mar AVM in Batman city center, and I found a hair inside the food. Finding a hair in food is extremely disturbing both in terms of hygiene and for the brand’s reputation. I immediately reported the situation to th...

On November 22, 2025, I noticed multiple dead flies on the French fries included in the menu I purchased from the Burger King branch at Kuşadası Egeport. Seeing the dead flies stuck to the fries, and judging by their appearance, I believe this may have been caused by the frying oil. This situation w...

Today, Saturday, November 22, we bought a chocolate soufflé with ice cream from a Burger King location. After eating it, I discovered a piece of aluminum foil inside the dessert, which cut the roof of my mouth. The store was very crowded at the time, so I chose not to make a scene, but this situatio...

On 10.09.2025, I had a highly disappointing experience at Burger King Ceylan AVM branch. The hamburger I ordered contained wilted and spoiled lettuce, and the fries were soft and pale in color. Although I was contacted by phone after submitting my complaint, no solution was provided to me. Later, wh...

On July 18, 2025, I placed an order from Burger King through Yemeksepeti, including a meal and an extra ice cream. After finishing my meal, I began eating the ice cream. On the second spoonful, I felt something hard in my mouth. When I chewed again and felt the same hardness, I immediately took it o...

Hello, Good night. We just came back from one of your food branches: Maraval Burger King. My 12 year old daughter was eating her burger and with her last bite she realized she was chewing on something, when she spat it out, only to realize it was a piece of plastic in her burger. This is not good. M...

I placed a delivery order from Burger King, and what I received was completely unacceptable. The bun on the burger they sent was moldy—yes, visibly moldy! I have both the receipt and photos to prove it, and I’m prepared to share them. For such a globally known fast food chain, this is shocking and t...

I ordered a meal from Burger King and specifically requested no mayonnaise or lettuce, as I have a health condition that makes mayo dangerous for me to consume. Despite clearly stating this during my order, when I got home and opened the package, the burger was filled with both mayo and lettuce. I ...

The burger we ate from Burger King nearly caused us serious harm. Either the meat or the hygiene at the restaurant must have been very poor because just two hours after eating, my wife and I experienced sudden stomach pain, followed by severe vomiting. We couldn’t eat anything for an entire week and...

I discovered a hair in my Burger King hamburger and promptly removed it from my mouth after taking a single bite. This unpleasant surprise left me feeling quite queasy. I filed a complaint using both the Yemeksepeti app and Burger King customer service, asking for a refund. Unfortunately, my request...

when eating my burger, I bite into something all angular and funky, like what in the world? I couldn't even wrap my head around what this thing was! So, I'm like, okay, I gotta show this to someone, right? I mean, it's not every day you find mystery objects in your food! marched up to the counter,...

I had a bad experience with Burger King. When I opened my order from Kocasinan, Kayseri, Seker Mahallesi, I discovered a dead, dried-up fly inside my burger. I was completely stunned and disgusted. What I was seeing was unbelievable. In this situation, the lack of hygiene control is appalling. It is...

Today I placed an order at the Gaziantep Burger King Emek branch. A visibly disgusting insect came out of the hamburger. Burger King did not help me with this. On top of that, Burger King Gaziantep Labor Branch Manager called me on his private mobile phone and asked me the type of insect that had co...