Burger King Payment Completed but Order Missing at LB Nagar Store

I placed an order through the Burger King app for a chicken burger with peri peri meal and one Coke from the LB Nagar, Hyderabad store on 25/09/2026 at around 4:49 PM. The total amount of ₹173.57 including taxes was successfully debited from my account, as shown in the attached transaction screenshot. However, despite the payment going through, my order did not appear at the LB Nagar store. When I called the store to check, they informed me that they had not received any order in my name or for this amount. Because of this issue I paid but did not receive my order or any service. I request that Burger King either immediately process and honour my original order or refund the full amount of ₹173.57 to my account as soon as possible. I also ask that you investigate why paid orders are not reflecting at the store to prevent this from happening again.