1
Çağdaş is completely dissatisfied with the result

Missing E-Ticket & Unsolved Payment Issue with British Airways

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May 17, 2023 4:31 pm
48

I purchased a ticket from British Airways for Istanbul to New York and back (with a layover in London). However, I never received the ticket via email. After a long wait, they contacted me, claiming there was an issue with the payment, and asked me to get in touch. After two days of back-and-forth, they informed me that they couldn't issue the ticket because they hadn't received the payment. My bank confirmed that the payment was sent to them and assured me that if there were any issues, it would be returned to me. They insist they didn't receive the payment, and I can't find anyone to help me in Turkey. They're utterly unhelpful, and the stress is causing breakouts. I'm at a loss for what to do.

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