I purchased a ticket from British Airways for Istanbul to New York and back (with a layover in London). However, I never received the ticket via email. After a long wait, they contacted me, claiming there was an issue with the payment, and asked me to get in touch. After two days of back-and-forth, they informed me that they couldn't issue the ticket because they hadn't received the payment. My bank confirmed that the payment was sent to them and assured me that if there were any issues, it would be returned to me. They insist they didn't receive the payment, and I can't find anyone to help me in Turkey. They're utterly unhelpful, and the stress is causing breakouts. I'm at a loss for what to do.
On July 6th, I attempted to book a flight from Istanbul to New York with a layover in Frankfurt. The price was around 23,000 TL. During the payment process, I received an error message asking me to double-check my payment information. Upon verification, I found that my information was correct, but t...
I bought a return ticket from British Airways to Aer Lingus for Belfast. Unfortunately, our return flight got canceled. We had to purchase tickets from a different airline because the alternative flight they provided overlapped with our return to Turkey. Even though we submitted all the required pap...
I purchased a ticket from Turkish Airlines for an international flight. Unfortunately, my flight got overbooked due to excessive ticket sales. I had to stay at Turkish Airlines' hotel that night, and they provided me with a ticket for the next available flight. They assured me that compensation woul...
We purchased 5 tickets from Turkish Airlines for the Istanbul - Nevsehir flight. Despite the payment being made and the money being transferred from our account to Turkish Airlines' account, we only received 4 tickets in our email. When we noticed that 1 ticket was missing, we contacted Turkish Airl...
I bought a ticket from Turkish Airlines one month ago and have repeatedly requested a refund, yet they've completely ignored all my inquiries. Every time I contact their call center, I get nothing but vague excuses—claiming they're waiting for feedback or additional information, which I've already p...
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