We purchased 5 tickets from Turkish Airlines for the Istanbul - Nevsehir flight. Despite the payment being made and the money being transferred from our account to Turkish Airlines' account, we only received 4 tickets in our email. When we noticed that 1 ticket was missing, we contacted Turkish Airlines. They told us that no payment was visible and that we could purchase the ticket again. We live abroad and had also purchased our tickets from Turkish Airlines for the Amsterdam - Istanbul flight. At that time, despite the payment being made, there were no tickets, and when we contacted them, we received no assistance, so we bought our tickets from another company. Those tickets have still not been refunded. We have always praised and admired Turkish Airlines for years, but encountering such an issue has left us deeply disappointed. We are certain that we will never fly with Turkish Airlines again. Even when we were in distress, no help was provided. Our only request now is for the amount paid for the unaccepted tickets to be refunded to our account. Turkish Airlines is finished for us.
I purchased a ticket from Turkish Airlines for an international flight. Unfortunately, my flight got overbooked due to excessive ticket sales. I had to stay at Turkish Airlines' hotel that night, and they provided me with a ticket for the next available flight. They assured me that compensation woul...
Turkish Airlines canceled our Paris-Istanbul flight due to operational reasons, and the next available flight was a day later, forcing my spouse and me to stay an extra day in Paris. This situation led to additional expenses for us. I submitted feedback to Turkish Airlines to cover our expenses and ...
Turkish Airlines did not allow me to board the plane and is not providing a refund. On my Belgrade-Istanbul-Panama-Santiago flight, I boarded the plane in Belgrade without any issues. In Istanbul, I completed the check-in process without any problems, and at no point was I informed that I would not ...
I bought a ticket from Turkish Airlines one month ago and have repeatedly requested a refund, yet they've completely ignored all my inquiries. Every time I contact their call center, I get nothing but vague excuses—claiming they're waiting for feedback or additional information, which I've already p...
On the night of July 17, I purchased two tickets from Turkish Airlines for the Vnukovo-Dalaman flight on September 15 for my spouse and myself. At the same time, I made an additional payment for emergency exit seats. However, in the confirmation email, I noticed that instead of the 71,000+ rubles I ...
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