On March 19, I deposited ₹34,951.99 into my PrimeXBT account using the UPI QR code payment option on the official PrimeXBT website. The payment was made through my Navi app, and the transaction was successful on my end, with the amount debited from my account. However, the funds have still not been ...
PrimeXBT App Connection Issue — Unable to Place New Trades Since 9:00 p.m. last night, I’ve been constantly receiving a “connection error” message on the PrimeXBT app, which prevents me from opening any new trades. I’ve already tried logging out and back in, as well as restarting my phone, but the...
I trusted Prime XBT with my funds, but when I tried to withdraw, my transfers have been “pending” for days. They provide no clear reason and keep using “review” as an excuse to hold my money. Customer support only sends copy-paste replies and offers no real solution. This feels like they are unfairl...
I placed a transfer request with my Prime XBT account and have been waiting far too long for my funds to be processed. Despite being told that it could take up to 24 hours, my money transfer still hasn’t come through. I find this delay completely unacceptable, especially after the repeated promises ...
I forgot my password for the Primexbt app and now I'm completely locked out of my account. I tried resetting my password, and even though the app indicates that a new password has been sent, I never receive the required code. This issue is especially frustrating because I have ₺ funds in my account ...
I'm very upset with the Prime Xbt app. I added 300 USD to my account, and everything worked well for the first week. I'm having big problems logging in. Whenever I try to use the app, my phone stops and I can't log in. I contacted the support team about the freezing issue, but I haven't gotten a hel...
Hello, PrimeXBT support, I have been unable to withdraw my funds for the past 24 hours. My withdrawal request is still stuck in the pending stage, and I have no idea why it is taking so long. For a major exchange, such long delays in processing withdrawals are extremely frustrating. I expect faste...
The PrimeXBT app works smoothly without any issues, but I often face problems when trying to log into the website. Sometimes, the login page doesn't load properly, or my credentials aren’t recognized, even though they are correct. Aside from this login issue, I am generally satisfied with PrimeXBT ...
I was using PrimeXBT’s Copy Trade feature, and it was quite useful, especially since I’m new to trading. However, I suddenly started getting a constant “Insufficient Balance” error, even though I have enough funds in my account. I reported the issue to PrimeXBT, but I still haven’t received any resp...
Prime XBT Trading Success and Balance Loss Issue Despite my trades being around 80% successful and all of them set with stop-loss protection, my account balance never increases. I’ve been facing strange issues such as: Money disappearing from my wallet even when I’m not trading, Profitable trades...