Complaint Refund After No Digital Id No Longer Accepted

I made a reservation through Booking.com for Motel 6 Denver CO Downtown under the name A*** Angello for the night of October 1, 2026, with a total charge of 66.88 USD for a room with one queen bed. When I went to the motel last night at around 7:30 pm to check in, the front desk staff, who were two people in the office, refused to check me in. They told me that they do not accept the digital ID I presented and for that reason they would not complete my check‑in, so I was unable to use the room I had already paid for. Because I was not allowed to stay despite having a valid reservation and payment, I request a full refund of the 66.88 USD and, in addition, a voucher or similar compensation for the inconvenience and loss of accommodation caused by this situation.