On 26 November 2016, I purchased 4 Bocchi Jet Flush wall-hung toilets. One of these toilets, which is under a 10-year wa...rranty, cracked in the body on 26 January 2026. On the same day, I reported the situation to the Bocchi Authorized Service by phone and sent the requested invoices and photos. On 2
About seven months ago, I purchased a Bocchi Fenice model toilet from a local supplier. Even though I have used the prod...uct carefully under normal conditions, the toilet seat lid suddenly cracked on March 2, 2026, without any extra force, impact, or pressure applied. I do not find it acceptable for
On November 26, 2016, I purchased Bocchi Jet Flush Wall-Hung Toilets and had them installed in my home in Datça, Muğla. ...Recently, a crack developed in the body of one of the toilets. Since the product has a 10-year warranty, I contacted the Bocchi authorized service center by phone on January 26, 20
Several years ago, I purchased a Bocchi Yasemin model toilet seat and have been using it for about five years. For rough...ly the past year, one side of the hinge has been broken. I tried to manage with it for a while despite the damage, but it has now become unusable. The main issue is that I cannot
I purchased two Bocchi brand sinks, and one of them cracked within the first year of use. The other sink has no issues a...t all, yet this one developed a crack. I paid about $226 for the sink. Unfortunately, the store where I purchased the product belonged to a friend, and the store has since closed,
In my home, there are three wall-hung Bocchi toilets that were installed by the contractor. I moved into this house in 2...022, and in 2023, the toilet seats on two of them developed cracks, which I replaced at the time. Now, two of the toilet seats have cracked again, and the lid of one of them has al
In my apartment located in Floranka Residence in Germir Neighborhood, Kayseri, I am experiencing a similar problem with ...two different Bocchi toilet models. I took possession of my apartment as the first occupant in August 2021, and all the bathroom fixtures were installed as Bocchi brand products.
I am a plumber working in İskenderun, Hatay. About 5–6 months ago, I purchased a Bocchi brand concealed screw wall-mount...ed toilet for one of my customers. Even though the product was still very new, when we had to remove the toilet due to a malfunction, we discovered that all of the screw connection
I purchased a Bocchi brand concrete sink through Banyoprime. The product was already delivered about 15 days late, and w...hen I received the shipment on November 11, 2025, I discovered that the sink was broken. I recorded a video while opening the package, and the video clearly shows that the packagin
On November 26, 2024, I purchased a Bocchi Pure Slim Soft toilet seat with the stock code A0336-001. For about the past ...month, I have been experiencing a serious problem with the way the seat closes. It is very difficult to close, and it makes a constant squeaking noise while closing. The squeaking
About 2.5 years ago, I had four Bocchi wall-hung toilets installed in my home in Kayseri (3 white and 1 black). For the ...past year, I have been experiencing continuous float valve malfunctions and water leakage problems in all of them. One of the toilets had such a serious leak that I contacted Bocch
About five years ago, I purchased a Bocchi Fenice wall-hung toilet seat lid from Ekol Yapı in Kartal, Istanbul and paid ...$9 for it after a 50% discount. After using it for a while, the seat portion of the lid cracked during completely normal use, similar to how it had originally broken before. Becaus
On September 16, 2025, I purchased a Bocchi brand sink from www.Banyopri***.com (Order No: TS15091267). When the produc...t arrived, I realized that its quality was far below my expectations. In particular, the paint finish was very poor and looked extremely low quality, almost like a cheaply produced