Banyoprime Sold Me a Low-Quality Bocchi Sink and Refused My Refund

On September 16, 2025, I purchased a Bocchi brand sink from www.Banyopri***.com
(Order No: TS15091267). When the product arrived, I realized that its quality was far below my expectations. In particular, the paint finish was very poor and looked extremely low quality, almost like a cheaply produced product.

I immediately reported this issue to customer service. However, despite our conversation, no refund was issued and my complaint was not resolved. It has now been about 20 days since I received the product.

I made the payment of $494 via bank transfer. Because of the poor quality of the product and my dissatisfaction, I am requesting a full refund of the amount I paid. I kindly ask that my issue be resolved as soon as possible.