Bocchi Dealer Delays Technical Support and OEM Replacement Parts for Faulty Toilet

In June 2025, I purchased a Bocchi toilet in central Batman. Since the day I bought it, I have been experiencing a persistent water pressure issue that has never been resolved.

In an effort to fix the problem on my own, I hired a plumber who inspected the unit and stated that original manufacturer replacement parts were required. Following that inspection, I contacted the local Batman dealership verbally multiple times. However, I have been waiting for technical service for nearly a year and keep getting stalled. No replacement parts have been supplied, nor has any concrete action been taken to address the problem.

I demand that Bocchi immediately dispatch a technical service representative to permanently resolve the water pressure issue with genuine replacement parts and stop prolonging this unfair situation.