I've been trying to cancel my BetterMe subscription, but it's still active. How can I make sure that it's canceled?

About two months ago, I started what I understood to be a one-time trial membership in the BetterMe app that was advertised at $8. However, when I later checked my card statement, I realized that $8 had been charged every week without my approval or even my knowledge. There were a total of four char...

I downloaded the BetterMe app on my iPhone and, after using it for a short time, I canceled the subscription. Even though I completely deleted the app and believed my subscription had been canceled, charges continued to be taken from my card. Most recently, I noticed a charge of approximately $8 on...

I am filing a complaint regarding unauthorized payments taken by the BetterMe fitness app. I recently discovered that since June 2024, my debit card has been charged regularly every month, in the amount of approximately $8 per month). I only clicked on the app’s advertisements, and when I saw that ...

I am writing regarding my BetterMe Fitness subscription, which I purchased directly through the BetterMe website using my bank card ending in 7318. I have been trying to cancel my subscription, but the process on your website does not work as described. Today I followed the cancellation steps on the...

I recently noticed an unauthorized transaction from BetterMe Mental Health on my KuveytTürk debit card. On 24.12.2025, an amount of ₺350 was withdrawn from my account without my permission and without my clear consent to any subscription or payment. I did not approve this transaction and I do not ac...

I started a free trial of the BetterMe Fitness app on 31 March 2024 and canceled it through the app on the same day I installed it, because I did not want to continue with a paid subscription. Despite canceling the trial, I was later charged 42.84 via PayPal without my permission. I only noticed thi...

I recently discovered an unauthorized charge of RM80 on my debit card on 22 December for a BetterMe 1-on-1 coaching service that I did not subscribe to. The transaction appears with the order ID dc5be104-3732-4ec4-b3bc-2393d8ae7ca8. While I have previously registered and used BetterMe services with ...

I installed the BetterMe app several months ago. Even though I never started a subscription, I later discovered that monthly charges were being taken from my account without my knowledge or consent. In my App Store account, there is no BetterMe subscription listed under “Subscriptions,” yet recurrin...

I discovered that an unauthorized transaction was made on my credit card. On November 15, 2025, at 07:25, a charge of about $10 was processed under the description “Better me (ae) womenplan Dubai (ae).” I do not have any subscription with the BetterMe app, and I never approved this transaction. My ...

I am unable to cancel my subscription to the BetterMe FZCO Pilates app because it does not appear anywhere in the app or in my App Store/Google Play subscriptions. Despite this, for at least the last 4–5 months — most recently on November 16, 2025 — I have been charged about $9 every month. These ch...

I want to cancel the membership I purchased through the BetterMe app on the App Store about a year ago. On November 15, 2025, a charge of about $10 was attempted on my card, and the same amount was attempted again today. I did not approve these transactions. I had deleted the app in order to cancel ...

In 2024, I purchased a one-time package from the BetterMe app for about $4. After that purchase, I never used the app again, and no active subscription appears on my account. However, on November 14, 2025, I noticed that about $21 had been withdrawn from my account. The same thing happened before—th...

On November 10, 2025, I paid about $1 for a 1-day trial package on the BetterMe mobile app. However, even though I never used the app, a charge of about $10 was withdrawn from my account at midnight without any notice. I did not receive any notification explaining why or how this amount was charged....

I downloaded the BetterMe app from the Google Play Store on November 2 and initially made a payment of approximately $1.86, which I authorized myself. However, shortly afterward, two additional charges — about $4.93 and $8.26 — were withdrawn from my account without my permission or any notification...

Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...

Between May 2025 and November 2025, a total of 2,450 TL was withdrawn from my İşbank credit card by the BetterMe app without my permission every month. The app requested my card details under the claim of a “7-day free trial,” but after that, no notification, email, or confirmation was ever sent. De...

I purchased a monthly subscription on the BetterMe app approximately two years ago. Starting in August 2023, BetterMe began charging my Garanti Bank credit card every month. Even though I canceled my subscription and deleted the app, these charges continued for over a year. I attempted to cancel th...

Today, I noticed a withdrawal of $3 from my Ziraat Bank account made by a company listed as “BetterMe Fzco Fast.” In my account activity, the transaction shows a provisional code of 269***6 and appears to have been processed through Dubai. I have never signed up for any BetterMe membership, trial p...