Do NOT give any credit card details to BetterMe. They will charge for a trial and then automatically enroll you in a subscription, charging your card every 3/4 months. When I noticed the charge on my credit card, I wrote MULTIPLE emails explaining I never signed up for the membership and did not use the app, requesting a refund. The company wrote back multiple times saying this was all irrelevant, that by purchasing the trial I had agreed to the membership and that it did not matter that I did not explicitly agree to the membership and that I did not use the app, declining the refund and evidencing their dodgy / deceitful business practices. After multiple correspondence, they continued to deny the refund, which has brought me here to share this experience.
I signed up for a trial membership with Betterme around 4 months ago. Even after I deleted the app and cancelled my subscription, they kept taking mon...
I am being misled by BetterMe. I canceled my subscription, and the app no longer appeared in my subscriptions on the App Store, not even in the inactive apps. However, today I discovered through my credit card that they have been charging me every 3 months since March 24. They never sent any emails ...
I recently discovered that the Betterme app charged my credit card without my permission. Despite the fact that I purchased a trial package a month ago, they withdrew funds from my account despite the fact that I had not requested any additional services. I did not authorize any additional payments,...
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
Comments