Do Not Download or Use BetterMe App
Do NOT give any credit card details to BetterMe. They will charge for a trial and then automatically enroll you in a subscription, charging your card every 3/4 months. When I noticed the charge on my credit card, I wrote MULTIPLE emails explaining I never signed up for the membership and did not use the app, requesting a refund. The company wrote back multiple times saying this was all irrelevant, that by purchasing the trial I had agreed to the membership and that it did not matter that I did not explicitly agree to the membership and that I did not use the app, declining the refund and evidencing their dodgy / deceitful business practices. After multiple correspondence, they continued to deny the refund, which has brought me here to share this experience.
Hello! Thank you for your feedback. Please be informed that an automatic subscription is a default option. All our plans are based on subscriptions. This information is highlighted both before the first payment and also after the payment in your purchase confirmation letter. As we can see, our BetterMe team successfully solved your issue. Please check your inbox and let us know if there is anything we can help you with. Kind regards, team BetterMe








