Alev is very satisfied with the result
Resolved
BetterMe Kept Charging Me for Years After I Canceled—I Want a Full Refund
Alev
May 18, 2025 12:48 am
203"Half of the fee was refunded. My membership was cancelled. Thank you."
BetterMe Charged My Chase Visa Without My Authorization
Gary
May 10, 10:18 pm
-
I recently discovered a series of unauthorized charges from BetterMe on my Chase Visa credit card and I am requesting that these be investigated, fully refunded, and that any related subscriptions be cancelled immediately. I do not recall ever signing up for a paid service, entering my credit card details, or authorizing these payments. The charges I have identified so far are as follows: BetterMe charges of 69.99 on 20 March, again in April (for 69.99), and on 29 May for 69.99. All of these payments appeared on my Chase Visa statement without my clear consent or understanding of what service I was supposedly paying for. This is my first attempt to resolve the issue; I have not yet been able to clarify these payments with the companies. I am requesting that BetterMe provide a full refund of all the above unauthorized charges, immediately stop any ongoing billing or subscription linked to my card, and confirm in writing that no further charges will be made.
Similar Complaints
BetterMe Charged My Card Without Consent and I Can’t Reach Support for a Refund
Burcu
May 07, 2025 8:45 am
150BetterMe withdrew money from my card without my permission, and I still don’t even know what the charge was for. I never approved any subscription, I didn’t authorize any payment, and yet the money was taken from my account. On top of that, it's impossible to reach anyone from their support team to ...
Fikriye found the result inadequate
I Face Unauthorized Payment Attempts from BetterMe Without Any Subscription
Fikriye
August 11, 2025 9:36 am
111I recently experienced unauthorized payment attempts from BetterMe, even though I have never purchased any subscription, package, or registered an account with them. Last week, my bank detected two separate attempts to charge my card ending in 7426. Fortunately, both transactions were declined becau...
I Want Refund From BetterMe
Enes
December 13, 2024 2:03 pm
156BetterMe charged my credit card without my consent. I only signed up for a one-month subscription and never agreed to continue it for the second month. I did not log in, use the app, or approve any further payments. This is unacceptable, as I made it clear I didn’t want to continue the subscription...
BetterMe Charged My Card Without Consent—I Want a Refund
Serpil
May 17, 2025 5:01 pm
161BetterMe has withdrawn money from my card without my knowledge, consent, or approval. I don’t even understand what the charge was for. I never knowingly signed up for a subscription, and I certainly didn’t agree to any recurring payments. To make matters worse, there’s no way to contact support dir...
Comments