BetterMe Charged Me Through Iyzico Without My Consent or Subscription
Through Iyzico, payments have been withdrawn from my account on behalf of BetterMe - Dancing without my knowledge or consent. I have never subscribed to this service, yet charges continue to be deducted. After noticing the unauthorized transaction, I checked my past statements and realized that similar withdrawals had been made in previous months as well. It is unacceptable that a payment processor allows transactions without proper authorization. I have contacted both companies, yet no clear solution has been provided. I expect a quick resolution and a full refund of the money that was taken without my approval. I would also like to know how Iyzico can process payments for a service I never signed up for. This situation has caused significant inconvenience, and I urge them to address it immediately.
Merhaba! Geri bildiriminiz için teşekkür ederiz. BetterMe'nin dürüst ve şeffaf bir şirket olduğunu bilmenizi isteriz. Hizmetimize abone olmak için iki seçeneğiniz var: web sitesi ve App/Play Store üzerinden. Ürünümüzü web sitemiz üzerinden satın aldıysanız, aboneliğinizi doğrudan uygulama üzerinden kolayca iptal edebilirsiniz (Daha Fazla → Profilim → Aboneliği Yönet). Size e-posta yoluyla da ulaştık, lütfen gelen kutunuzu kontrol edin. Saygılarımızla, BetterMe ekibi
Hello Betül E.! Thank you for contacting us. We are willing to assist any user with any request and are happy to provide you with all the information regarding the situation. Please check your email inbox and get back to us when you are available! Best regards, BetterMe Team Happy Ramadan!
