BetterMe Not Providing Any Cancellation Option But Auto-renews
On May 20, 2026, I purchased a 4‑week BetterMe plan subscription via your website from the United States. After subscribing, I realized there is no clear option on the website to disable auto‑renewal or to cancel the subscription, despite carefully searching through the account and subscription settings. I contacted BetterMe support regarding this issue but have not received any response so far. I am uncomfortable continuing with a subscription that I cannot manage or cancel transparently. I request that my current subscription be cancelled immediately and that you confirm in writing that auto‑renewal has been fully disabled and no further charges will be made to my payment method.
Hello, Thank you for reaching out and sharing your concerns with us. We have carefully reviewed your request and taken the necessary steps to address it. Please check your email inbox for further information. If you have any additional questions or need further assistance, do not hesitate to let us know. To avoid any misunderstandings or confusion, please reply directly to our email. We are here to help. Warm regards, The BetterMe Team
