I signed up for a one-month subscription with BetterMe, thinking it would end automatically once the month was over. To my surprise, I recently discovered that they’ve been charging me every month without my knowledge—for a subscription I never authorized to continue. I tried to cancel it through their app and website, but there’s no clear option to do so. It’s like they’ve made it intentionally difficult to stop the charges. This feels deceptive and completely unfair. I never received any email notifications, reminders, or warnings that the subscription was auto-renewing. BetterMe, I want this subscription canceled immediately. I also demand a full refund for the charges that were taken from my account without my consent. You should not be allowed to operate this way—trapping users in hidden subscriptions is not how you build trust.
I signed up for a one-month subscription with BetterMe, thinking it would end automatically once the month was over. To my surprise, I recently discovered that they’ve been charging me ₺98 every month without my knowledge—for a subscription I never authorized to continue. I tried to cancel it throug...
I recently discovered that BetterMe has been charging me every month without my knowledge or consent, even though I never subscribed to any membership...
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
I’m very frustrated with the BetterMe app. I originally downloaded it just to try a one-month exercise program and paid for that single month. I didn’t use the program after that, and I definitely didn’t authorize any ongoing subscription. But I recently discovered that BetterMe has been continuousl...
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