A musty smell is coming from my Beko washing machine, even after completing a wash cycle. How do I get rid of the odor?

Two days ago, we bought a washing machine from Beko. Unfortunately, it doesn’t remove stains, the clothes don’t smell like fabric softener, and whites don’t come out clean. We contacted the store and technical service, and they came to inspect it. When we pointed out that the machine wasn't removing...

I have been using my Beko washing machine for 6-7 years and have not had many problems, but for the last 2 weeks, black plastic-like pieces have been sticking to the laundry. I have washed the inside of my machine many times with detergent, but I have not found a solution. I have to constantly shake...

In May 2023, I purchased a Beko 9kg washing machine and a Beko dishwasher, expecting long-lasting performance from what I believed was a trusted brand. Unfortunately, I couldn’t have been more wrong. Within the first 6 months, the washer started having issues—turns out the shock absorbers weren’t ev...

I bought a washing machine from Beko, and the extended warranty ended in February 2024. Unfortunately, I observed considerable rust and paint deterioration on the front and side panels of the machine. The rapid decline in quality over such a brief period is simply not acceptable for a household appl...

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I purchased a Beko ProSmart Inverter refrigerator about a year ago, and since the very beginning, it has had a noticeable odor that transfers to food. At first, I assumed this was normal for a new fridge, but over time, the smell never went away. I contacted Beko’s authorized service, and initially...

I contacted Beko service after noticing a strong plastic odor from my water dispenser. Without inspecting the product, they claimed there was nothing they could do and sold me a cleaning solution, which made no difference. When I reported the issue again, the service team repeatedly changed appoint...

I've never experienced such poor service as I have with Beko Bahçelievler. On July 11, 2024, they replaced the motor in my non-functioning refrigerator, charging me ₺7,500. If only that had fixed it! They said the fridge would cool within 24 hours, but after three days, there was still no sign of li...

On June 21, 2024, my Beko ecological air conditioner malfunctioned, so I created a service request with customer service. They responded with a message stating, "Dear customer, your authorized service appointment is scheduled for Wednesday, July 24, 2024, from 09:00 to 11:00." I currently live in Di...

I purchased two products from Beko's official website, and despite emphasizing the urgency, it has been 11 days without delivery or any help from customer service. One of my items requires international delivery, and I chose Beko for its reputed reliability. However, their customer service is unhelp...

I received my Beko KM90 9kg dryer on December 29, 2023. I use it frequently, around 2-3 times per week. After a few weeks, I observed moisture buildup while cleaning the bottom of the machine, where hot air is blown out. Initially, I paid little attention to this. However, last weekend, I detected a...

I purchased a Beko CM10120 washing machine last year, and I'm deeply disappointed with its performance. Despite using various detergents and stain removers, it consistently fails to remove stains from my clothes. I've been using this machine for about 7-8 months, and as a newly married couple, we in...

I'm absolutely fed up with this company! They sold me a faulty product and now they won't stand behind it. I'm taking this matter to every authority I can find. Do not, I repeat, do not buy anything from this brand! The officials are just mocking us customers. When I complained about the fridge's od...

I just got a new washing machine, and it's a Beko Prosmart Inverter 10 kg, which is supposed to be able to hold 10 kg of laundry. However, despite only having 1 kilogram of dirty laundry in the machine, pressing the button for extra water, and using an excessive amount of detergent, the machine does...

We purchased this machine some time ago. Since the day we bought it, we have been experiencing issues, including a strong plastic odor during drying, laundry coming out of the drying programs excessively wrinkled and un-ironable, items getting tangled like bags, and program times being delayed by up...

I've only had my Beko fridge for three months, and there's a strong odor from the moment I open it. I've called the service center three times in response. During the initial visit, the technician recommended using a specific fridge cleaner, which I promptly purchased from Beko's service center. I f...

About 3 years ago, we bought a fridge, washing machine, and dishwasher from Beko for my daughter's wedding. We've been seeing some black stains in certain parts of the fridge lately. We called for help right away, thinking it would be covered by the warranty. But we were surprised to find out that t...

I'm tired of complaining. They are sick of doing nothing. They called me a thousand times, but there was still no solution. Buying a Beko washing machine for my new apartment was the biggest mistake of my life. It just won't wash well. I mean, even stains on clothes worn for one day stay on them. I ...

In 2017, I bought a Beko BK 9101 EYS washing machine, but it never worked properly. My clothes always smell like fish or algae after I wash them. I've called the service center several times, but the problems remain. Because the machine was constantly causing problems, a technician from Beko's Gürse...