BDG did not credit my deposit despite confirming receipt, how can I resolve this?

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6 Followers
20 Comments 144 Complaints 2029
Xolvie
Xolvie Resolution Specialist January 03, 2025 3:29 pm

If BigDaddyGames has acknowledged receipt of your deposit but has not yet credited it to your account, please get in touch with customer service right once at https://bigdaddygames.net/contact/.

Additionally, you can reach them by phone at (920) 727-5508.

For email inquiries, you can use the general contact email: [email protected].

Provide precise information such as the transaction ID, amount, and date to expedite the resolution process.

For BDG Game-related difficulties, please contact them through their official Telegram channel at (https://telegram.me/s/BigDaddyGame).

If initial contact does not fix the issue, you might try escalating your complaint through Xolvie to raise awareness about it and inform others.

1
20 Comments
ShivSima
ShivSima
BDG Customer
February 20, 5:16 pm

I play on BDG Game via Android, and I made two UPI deposits that have still not been credited to my BDG game wallet. On 18/02/2026 at 01:43 am, I made the first UPI deposit of 1000 Rs with UTR number 604950546210 and order number RC2026021801431208008885c to my BDG Game account with game ID 5356***. On the same date, at 01:50 am, I made a second UPI deposit of 2000 Rs with UTR number 200363612377 and order number RC2026021801501392488955f, again to the same game ID 5356887. The total amount of 3000 Rs has been debited from my side, but it has not been credited to my BDG Game wallet. I have already tried to contact BDG Game customer support regarding these two missing deposits, but I have not received any response. I request that my deposits of 1000 Rs and 2000 Rs, a total of 3000 Rs, be checked using the UTR and order numbers provided and credited to my BDG Game wallet or the full amount be refunded to my original payment method as soon as possible.

I play on BDG Game via Android, and I made two UPI deposits that have still not been credited to my BDG game wallet. On 18/02/2026 at 01:43 am, I made the first UPI deposit of 1000 Rs with UTR number 604950546210 and order number RC2026021801431208008885c to my BDG Game account with game ID 5356***. On the same date, at 01:50 am, I made a second UPI deposit of 2000 Rs with UTR number 200363612377 and order number RC2026021801501392488955f, again to the same game ID 5356887. The total amount of 3000 Rs has been debited from my side, but it has not been credited to my BDG Game wallet. I have already tried to contact BDG Game customer support regarding these two missing deposits, but I have not received any response. I request that my deposits of 1000 Rs and 2000 Rs, a total of 3000 Rs, be checked using the UTR and order numbers provided and credited to my BDG Game wallet or the full amount be refunded to my original payment method as soon as possible.
Vote
Pralhad
Pralhad
June 26, 2025 12:23 pm

BDG deposit not received

2
Sammed
Sammed
February 10, 1:45 am

My deposit has not been received, please help me.

1
Noor
Noor
March 08, 3:28 pm

I deposited 10,000 rupees in my Bdg Game account on 29 January 2026 at around 09:39 PM via Paytm UPI from my ID ritukumarrabha***5@idbi. The transaction shows as successful on my side and I also have a UTR number: 396346968040 and reference code RC2026012921392535001734f, but the money has still not been credited to my game account. Since the payment, I have been repeatedly waiting and checking, but the balance is still not visible inside the game. I have been trying to get this resolved for a long time, yet I only get responses like “please wait,” and nothing has actually been done. This situation is causing me a lot of stress because 10,000 rupees is a big amount for me, and I have already waited many days without any proper solution. I request Bdg Game to urgently check this Paytm transaction.

Vote
Indan
Indan
March 07, 1:05 pm

The deposit is not showing in the wallet.

The deposit is not showing in the wallet.
Vote
Chirag
Chirag
February 20, 5:34 pm

Please solve my problem.

Vote
Dilip
Dilip
February 15, 11:00 am

My deposit not received My order number RC2026021506451350408063a My UID number ********

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Imran
Imran
December 14, 2025 11:45 am

The deposit amount has not been credited to my account.

The deposit amount has not been credited to my account.
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Avijot
Avijot
December 06, 2025 8:26 pm

My deposit is stuck.

Vote
Nadim
Nadim
October 03, 2025 8:13 am

My account login is not blocked, but my account itself is blocked.

Vote
ASISH
ASISH
July 19, 2025 10:12 pm

My deposit has not been received in my BDG Win account.

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Pralhad
Pralhad
June 26, 2025 12:39 pm

Recharge not received for BDG ID 17203***. It has been 10 days, but the recharge still hasn’t been credited to my account.

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Pralhad
Pralhad
June 26, 2025 12:30 pm

Recharge not received for BDG ID 17203008B. Please check and resolve the issue as it has been delayed.

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Mantu
Mantu
May 12, 2025 4:18 pm

BDG Deposit still not received

Vote
Mantu
Mantu
May 12, 2025 4:20 pm

Please sir, receive this soon. It has already been 25 days.

Vote
Anshul
Anshul
April 10, 2025 7:50 am

Sir, last night I made two payments for BDG game recharge — first ₺200 and then ₺1000 — but I haven’t received the amount in my BDG wallet yet. Please look into this issue and help me resolve it.

Vote
Abhinandan
Abhinandan
April 01, 2025 4:37 am

Deposit not received

Vote
Sumit
Sumit
March 24, 2025 11:12 am

Hello,
I deposited ₹500 into the BDG Win game last night, and it’s been almost 24 hours, but I still haven’t received the amount in the game. Please check and resolve this issue as soon as possible. Thank you.

Vote
rajendra
rajendra
BDG Customer
March 27, 2025 6:10 pm

It won’t come; mine hasn’t come for 27 days.

Vote
Mohd
Mohd
March 05, 2025 7:13 pm

BDG Deposit not received

Vote

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