BDG Failed to Credit UPI Deposit: Refund Request

I deposited 30,000 ₹ on the betting site bdg (bdg4.cc) via UPI on 19 September 2026 through Google Pay. The transaction was completed successfully and I have the confirmation screen, but my balance has still not been added to my account on the site. After realizing that the balance was not reflected, I contacted the site’s customer service several times. Despite more than 25 days having passed, I have not received any clear response or solution. They only keep telling me to “wait patiently” without giving any concrete information, and my 30,000 ₹ remains unusable. I request that my 30,000 ₹ deposit be either immediately added to my account balance on the site or fully refunded to me as soon as possible. I expect this issue to be resolved urgently and in a transparent manner.