My Apple AirPods were working fine, but recently they've started to disconnect from my device at random intervals. How can I fix this frequent disconnection problem?

On October 31, 2025, I purchased an AirPods Pro 3 (Serial Number: J0JW017W6M) through Hepsiburada.com, an official Apple distributor, for ₺13,924, paid by credit card. From the very first use, I have continuously experienced issues such as muffled and distorted sound and occasional static noise. Due...

The right earbud of my AirPods Pro 2 with serial number JQYQ763H5P has not been working at all for about two months. I received the product as a gift on July 30, 2023, and the warranty expired 60 days ago. However, during that period, I was out of town due to family reasons and could not use it. Whe...

My AirPods 4 have not been charging at all for the past two months. I purchased the product from Media Markt in Kahramanmaraş and sent it to the authorized service center, where a service request was created under record number 102682069877. However, the device was returned to me marked as “repaired...

My AirPods Pro has a persistent static noise problem that occurs only during phone calls. Since I did not use the product very frequently at first, I only recently noticed the issue when I started using it more regularly. After researching, I learned that this problem is a known manufacturing defect...

I sent my AirPods to Apple service with tracking number 2505-636032 due to a persistent microphone issue. During phone calls, the person on the other end hears my voice as muffled and cutting in and out. Despite clearly describing the problem, I received my AirPods back with a note saying, “Inspecte...

Open Letter to Apple: Where is Customer Satisfaction? Dear Apple Representatives, I purchased my AirPods 2 two years ago, and within this period, they have broken down twice. The first issue was that one of the earbuds stopped producing sound. When I took it to an Apple-authorized service center, th...

I purchased AirPods Pro 2nd Gen from Vatan Bilgisayar four months ago. The bottom tip of the earbuds kept coming off, and I also experienced sound issues. I sent them in for warranty service, but I was told it was a user error, and they asked me to pay ₺3,800 for repairs. How can a part randomly co...

I purchased Apple AirPods in July 2024, and within a few months, I began experiencing issues. In October 2024, I contacted Apple Support, and they created a case ID and sent me details about the nearest service center via email. Unfortunately, due to personal family issues, I couldn’t address the pr...

I sent my AirPods Pro 2, which are still under warranty, to Apple's authorized service center, with coordination from Apple Turkey, due to issues such as connection drops and the other party not being able to hear my voice during calls (these problems existed almost from the first day of purchase). ...

I submitted my AirPods Pro to Gürgençler Authorized Service for repair under warranty due to an issue where the person on the other end of phone calls hears my voice muffled. As a result of the service process, one earbud was replaced, but the other was deemed to have “minimal, invisible damage” and...

I purchased two Apple AirPods 3rd Generation sets, one for myself and one for my son. Both headphones have had sound leakage issues since day one. My son’s AirPods have been sent for warranty service three times, but the problem reoccurs within a day of being returned. Most recently, the service cen...

I'm using AirPods Pro 2, which I purchased on 25.04.2024, and it hasn't even been a year yet. The left earbud produces robotic and mechanical sounds during long conversations. Additionally, when watching videos, the audio and video stop by themselves after a while. Siri notifications are also at a v...

On January 26, 2023, I encountered an issue with the right side of my 2nd Generation AirPods Pro not charging and dying immediately. This problem started about three months ago, but due to my busy work schedule, I couldn’t take it to the service center sooner. A week ago, I finally submitted the dev...

I’ve been using the AirPods Pro 1st generation, and after a while, they started to have this annoying crackling sound issue. Turns out, it’s a pretty common problem with this model. I was really surprised to find out that Apple knows about this problem but only provides a replacement if you pay afte...

I am dissatisfied with my Apple AirPods because of frequent connection drops. When I contacted Apple's service center, they informed me that they could not repair the gadget and only offered a replacement with a new one. However, they ask you ₺3,500 for a single earbud and ₺7,000 for both. This is a...

I lost my Apple AirPods, and when I check the location on the app, it only shows the last place they were connected. Shouldn't it give me the current location? Once the battery dies, the location feature becomes useless. I contacted Apple Support, but all they told me was to report it to law enforce...

I brought my 2nd generation AirPods Pro to the service center due to a persistent crackling issue. Unfortunately, since I purchased the product from abroad (Iraq), I couldn’t find the receipt. As a result, the service center declined to provide any assistance, stating that without the invoice, they ...

I regret purchasing the Apple AirPods Pro 2, as they cause pressure in my ears and give me headaches. I wish I hadn’t spent so much money on them. At first, I thought it was just me, but the more I use them, the more I realize they’re simply uncomfortable and not worth it. Even cheaper products are ...

I’ve carefully used my 1st generation AirPods Pro, but just a month and a half after the warranty expired, the left earbud started crackling. It’s incredibly frustrating to have this issue right after the warranty ended, almost as if it was designed to fail. I expected better from Apple, especially ...

Hey, my Airpods 2 earbuds are losing battery too quickly and having trouble staying connected. Even though I explained the problem to the authorized service, they basically told me that I wouldn't be able to get the same level of performance as I did on the first day. I want my device to work as wel...

I had to send my AirPods Pro in for warranty service once after purchasing them, and they were replaced. Now I'm having sound problems with my headphones once more. The most annoying part is that, despite the fact that my warranty hasn't expired, they're claiming it's out of warranty and demanding p...

I gave my device for repair 2 times and 1 time to Vatan Bilgisayar, the place where I bought it. I have Bluetooth and Wi-Fi disconnection problems on my device. When I first gave it to them, the screen was changed and my intact screen started to not print. I gave it again and the screen problem was ...

During the warranty period, my Apple AirPods Pro broke, so I took them to the Akasya Apple store to get a new pair. When I got the new pair, I tried them out right away and found that they were also broken. I went back to the store right away to tell them what had happened. After waiting for another...

I have a problem with audio transmission with my Apple Airpods headphones. In other words, there is no sound in conversation and communication with Siri. Regarding this, I took the product to Apple Genius Bar before and when they checked it, they said there was no problem. I took it again yesterday ...

Assalamu Alaikum and have a nice day! I bought the AirPods Pro 2nd Generation headphones on April 21, 2023, about 9:35 p.m. I didn't know much about the product, but I believed it had the same feel as prior Apple products. I went to the Troy Company in Eskisehir's MediaMarkt Mall and described what ...