I have a problem with audio transmission with my Apple Airpods headphones. In other words, there is no sound in conversation and communication with Siri. Regarding this, I took the product to Apple Genius Bar before and when they checked it, they said there was no problem. I took it again yesterday and this time they said that the microphone of the device is dirty and only needs to be replaced. They said try one by one and replace whichever is problematic. So for each I will give 1,750₺, it will not be cleaned We use iPhone, iPad and Macbook Air by renewing as a family. I am amazed to receive such a solution proposal from Apple. What kind of approach is this when it is possible to repair it in any way? How can such a problem not be solved? It is unacceptable to say that you have to buy a new one.
I am dissatisfied with my Apple AirPods because of frequent connection drops. When I contacted Apple's service center, they informed me that they could not repair the gadget and only offered a replacement with a new one. However, they ask you ₺3,500 for a single earbud and ₺7,000 for both. This is a...
My 2nd Generation Airpods with Serial Number: H18HJ3ABLX2Y, still under warranty, have a peculiar issue. When I use the left earphone to listen to music, there's no problem. However, during calls, the other person can't hear me, although I can hear them perfectly. This problem doesn't consistently o...
I purchased two Apple AirPods 3rd Generation sets, one for myself and one for my son. Both headphones have had sound leakage issues since day one. My son’s AirPods have been sent for warranty service three times, but the problem reoccurs within a day of being returned. Most recently, the service cen...
I submitted my AirPods Pro to Gürgençler Authorized Service for repair under warranty due to an issue where the person on the other end of phone calls hears my voice muffled. As a result of the service process, one earbud was replaced, but the other was deemed to have “minimal, invisible damage” and...
Open Letter to Apple: Where is Customer Satisfaction? Dear Apple Representatives, I purchased my AirPods 2 two years ago, and within this period, they have broken down twice. The first issue was that one of the earbuds stopped producing sound. When I took it to an Apple-authorized service center, th...
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