My AirPods Pro has a persistent static noise problem that occurs only during phone calls. Since I did not use the product very frequently at first, I only recently noticed the issue when I started using it more regularly. After researching, I learned that this problem is a known manufacturing defect and that many AirPods Pro units with the same fault were replaced free of charge by Apple.
However, when I contacted an Apple authorized service provider, I was told that the free replacement program had ended and that the only option available was a paid repair. No alternative solution or goodwill support was offered, despite the fact that this is a manufacturing issue.
I strongly believe that there should not be a time limit for replacing defective products caused by production faults. My AirPods Pro should be replaced free of charge just like other users who experienced the same issue. It is unfair to deny service simply because I started using my device later.
This is clearly not user damage but a product defect. I am demanding that Apple replace my AirPods Pro free of charge and resolve my grievance urgently.
I’ve been using the AirPods Pro 1st generation, and after a while, they started to have this annoying crackling sound issue. Turns out, it’s a pretty common problem with this model. I was really surprised to find out that Apple knows about this problem but only provides a replacement if you pay afte...
I submitted my AirPods Pro to Gürgençler Authorized Service for repair under warranty due to an issue where the person on the other end of phone calls hears my voice muffled. As a result of the service process, one earbud was replaced, but the other was deemed to have “minimal, invisible damage” and...
I’ve carefully used my 1st generation AirPods Pro, but just a month and a half after the warranty expired, the left earbud started crackling. It’s incredibly frustrating to have this issue right after the warranty ended, almost as if it was designed to fail. I expected better from Apple, especially ...
I had to send my AirPods Pro in for warranty service once after purchasing them, and they were replaced. Now I'm having sound problems with my headphones once more. The most annoying part is that, despite the fact that my warranty hasn't expired, they're claiming it's out of warranty and demanding p...
I purchased my Apple AirPods 2nd Gen earbuds and since day one, I have been experiencing echoing sound issues during phone calls. Regrettably, the device couldn't be replaced, and they sent it to the service center. However, they returned it unfixed and now the issue still persists. Additionally, th...
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