3
Ender found the result inadequate

Apple Charged Me for Replacing My Faulty AirPods Pro 1st Gen with Crackling Issue

Ender
October 19, 2024 3:38 pm
27

I’ve been using the AirPods Pro 1st generation, and after a while, they started to have this annoying crackling sound issue. Turns out, it’s a pretty common problem with this model. I was really surprised to find out that Apple knows about this problem but only provides a replacement if you pay after a certain time has gone by. This seems really unjust, particularly since the issue is obviously caused by a recognised flaw in the product. I used to have faith in Apple for delivering quality devices, but this experience has made me rethink that trust. It's very frustrating to witness a big company pushing out products that have obvious problems and then turning around and asking customers to fork over cash for fixes. Apple definitely needs to step up and provide free replacements for these defects. It's only fair.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

AirPods Pro 1st Gen Left Earbud Crackling Right After Warranty

Tansel
September 12, 2024 12:01 pm
2
1
Senay is completely dissatisfied with the result

AirPods Pro Has Call Static Issue But Apple Refuses Free Replacement

Senay
September 16, 5:02 pm
18

Waterproof Apple AirPods 3 Fail; My Device Fails After Minimal Water Exposure

Acar
February 26, 2023 3:27 pm
10

AirPods Pro 2nd Gen Has Crackling Noise – Denied Service Without Receipt

Talip
September 17, 2024 8:40 am
8

Apple iPhone 12 Pro's Speaker Malfunction and Expired Warranty

Eren
July 13, 2023 4:10 pm
23
Report a Similar Issue