I am dissatisfied with my Apple AirPods because of frequent connection drops. When I contacted Apple's service center, they informed me that they could not repair the gadget and only offered a replacement with a new one. However, they ask you ₺3,500 for a single earbud and ₺7,000 for both. This is absurd considering that a brand new pair of AirPods sells between ₺4,250 and ₺4,500. It makes no sense to pay more for a replacement than you would for a new set. What Apple is doing here seems like a rip-off and is utterly wrong. I rely on these AirPods for both work and recreation, and the current situation is causing me substantial discomfort and stress. Apple, I expected better customer service and more reasonable pricing from you. Please respond quickly to this issue and suggest an acceptable solution.
I purchased AirPods Pro 2nd Gen from Vatan Bilgisayar four months ago. The bottom tip of the earbuds kept coming off, and I also experienced sound issues. I sent them in for warranty service, but I was told it was a user error, and they asked me to pay ₺3,800 for repairs. How can a part randomly co...
I purchased two Apple AirPods 3rd Generation sets, one for myself and one for my son. Both headphones have had sound leakage issues since day one. My son’s AirPods have been sent for warranty service three times, but the problem reoccurs within a day of being returned. Most recently, the service cen...
I have a problem with audio transmission with my Apple Airpods headphones. In other words, there is no sound in conversation and communication with Siri. Regarding this, I took the product to Apple Genius Bar before and when they checked it, they said there was no problem. I took it again yesterday ...
Open Letter to Apple: Where is Customer Satisfaction? Dear Apple Representatives, I purchased my AirPods 2 two years ago, and within this period, they have broken down twice. The first issue was that one of the earbuds stopped producing sound. When I took it to an Apple-authorized service center, th...
My AirPods 4 have not been charging at all for the past two months. I purchased the product from Media Markt in Kahramanmaraş and sent it to the authorized service center, where a service request was created under record number 102682069877. However, the device was returned to me marked as “repaired...
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