Experiencing Apple AirPods Connection Drops and Unreasonable Replacement Fee

Ahmet
Ahmet
Apple
September 23, 2024 2:49 PM35

I am dissatisfied with my Apple AirPods because of frequent connection drops. When I contacted Apple's service center, they informed me that they could not repair the gadget and only offered a replacement with a new one. However, they ask you ₺3,500 for a single earbud and ₺7,000 for both. This is absurd considering that a brand new pair of AirPods sells between ₺4,250 and ₺4,500. It makes no sense to pay more for a replacement than you would for a new set. What Apple is doing here seems like a rip-off and is utterly wrong. I rely on these AirPods for both work and recreation, and the current situation is causing me substantial discomfort and stress. Apple, I expected better customer service and more reasonable pricing from you. Please respond quickly to this issue and suggest an acceptable solution.

Comments

Similar Complaints

My AirPods Pro 2nd Gen Had Issues, Warranty Denied

Bircan
Bircan
Apple
January 14, 2025 9:41 AM47

I purchased AirPods Pro 2nd Gen from Vatan Bilgisayar four months ago. The bottom tip of the earbuds kept coming off, an...

My AirPods Pro 2nd Gen Had Issues, Warranty Denied
1

Apple AirPods 3rd Generation Sound Leak and Warranty Refusal

Esra
Esra
Apple
December 18, 2024 4:09 PM34

I purchased two Apple AirPods 3rd Generation sets, one for myself and one for my son. Both headphones have had sound lea...

Apple Airpods Audio Transmission Problem, No Sound Received

Yıldırım
Yıldırım
Apple
April 30, 2023 5:44 AM20

I have a problem with audio transmission with my Apple Airpods headphones. In other words, there is no sound in conversa...

1

Apple Labeled My AirPods 2 as User Damaged Without Explaining the Real Issue

Mehmet
Mehmet
Apple
April 2, 2025 2:40 PM48

Open Letter to Apple: Where is Customer Satisfaction? Dear Apple Representatives, I purchased my AirPods 2 two years ago...